Spanish/English, customer service, answering phones, filling

Rebecca Maldonado

**-** ***** **. ***. *. Fresh Meadows, NY 11365 347-***-**** **************@*******.***

Education

JULY 1995 ICS NEWPORT/PACIFIC HIGH SCHOOL

·High School Diploma

Experience

BUILDING MAINTANENCE & RECEPTION MIDAS PROPERTY MANAGEMENT DEC 2017-PRESENT

·Answering phones, directs and responds to tenant inquiries and special requests.

·Schedules appointments with clients and workers. Monitors job performance and completion.

·Schedules inspections for Section 8 and handles their violations and building registrations.

·Inputs yearly building and bed bug registrations for HPD.

·Serving as Spanish interpreter for tenants and managers.

·Receives payments of rent and maintenance as well as generate their respective receipts.

·Prepared and processed weekly employee payroll.

·Organized files and monitor inventory levels, placing stock orders when needed.

·Fax, scan, mail, and email documents to their intended recipients and assists building managers with any other needed duties and projects.

RECEPTIONIST CITIWIDE GET WIRED, INC. DEC 2012- SEPT 2017

·Answered phones and responded to customer inquiries and special requests.

·Scheduled appointments with clients and workers. Monitored job performance and completion.

·Composed invoices and proposals to be sent via email or fax to customers.

·Generated liability and workers comp certificates.

·Prepared and processed weekly employee payroll.

·Organized files and monitor inventory levels, placing stock orders when needed.

·Checked through billing discrepancies and processed payments.

CASHIER & SUPERVISOR HESS GASS STATION MAY 1990- OCT 1991

·Assisting customers with their needs and questions.

·Ensured shelves were stocked full and items were ordered as well as prices accurately.

·Made sure everything from inside to the fuel pumps outside were presentable and cleaned regularly.

·Handled check out area and register to make sure all transactions were properly and correctly fulfilled.

SALES ASSOCIATE MACY’S JUNE 1988- SEPT 1990

·Assisting customers with their needs and questions.

·Ensured fitting rooms were cleaned regularly and presentable.

·Maintaining sales floor presentations and restocking when needed.

·Handled check out area and register to make sure all transactions were properly and correctly fulfilled.

Volunteer Work

EDUCATIONAL COMMUNITY MEMBER

·District #11 Community Education Council between Sept 2016- June 2020

·Active in various school councils and communities such as Parent Teachers Association, School Leadership Team, P.B.I.S., United Federation of Teachers, U.C.A.N., Chancellor’s Parent Advisory Council, Community Education Council and President’s Council between 1996 and 2013

Skills & Abilities

PERSONAL SKILLS

·English and Spanish Bilingual

·Highly Organized and adaptable

·Critical thinking and problem solving

·Personable and dependable

·Strong worth ethic

OTHER SKILLS

·Project Management

·Scheduling

·Multitasking and time management

·Data entry and analysis

·Communication and negotiation

PROGRAMS

·Basic knowledge in Microsoft Office Suite

·RIS (Realty Information Systems)

·Google Suite

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