AMANDA JACKSON
OFFICE ASSISTANT
CONTACT
**********@*****.***
Pingree Grove, Illinois 60140
PROFILE
Highly experienced, organized and detail-oriented office professional with over 20 years of experience providing assistance in multiple departments. Skilled in developing and maintaining efficient office operations and streamlining office processes. Possess excellent organizational, communication and multitasking skills, as well as proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
SKILLS
Critical Thinking
Customer & Client Relations
Data Management
Time Management
EXPERIENCE
October 2001 - February 2023
Office Assistant
Cross Container Corporation, Carpentersville, Illinois
Assisted the executive management team in making informed decisions by providing timely and accurate administrative support
Maintained files and filing, keeping sensitive information confidential
Managed calendars and schedules for management team
Compiled and entered data into various databases to ensure accuracy and completeness
Resolved issues, escalating major conflicts and concerns to appropriate personnel
Greeted visitors and callers and handled inquiries and directed them to appropriate persons according to needs
Accounts receivable/payables
EDUCATION
High school graduate
Some college (6 credits away from Associates in Science (A.S.) In Business) ~ Elgin Community College, Elgin, Illinois
VOLUNTEER EXPERIENCE
August 2017 - Present
Manager
Elgin Heat Travel Softball coach, Elgin, Illinois
Help direct and manage adolescent and teenage females
Assist in planning recruitment and team building activities
Develop plans to engage the team, while reinforcing fundamentals and teaching new skills
.