Sales Manager General

Marvin D. Harris

• ************@*****.*** • 208-***-****

$150M+ IN AUTO SALES AND COUNTING

Accomplished General Sales Manager with over 16 years of success in designing game-changing strategies that propel sales growth. Has produced record-breaking results for the #4 Ram Dealer in the World as well Chrysler, Jeep, and Power Sports, Kia, Mazda, Nissan, and GMC.

GSM OVERSIGHT Genuinely accomplished in managing overall dealership operations including service, financial analysis, advanced inventory management, hiring, and sales management. Serving as a GSM with executive-level accountability delivering weekly data reports to senior ownership staff.

UNSURPASSED GROWTH: Skyrocketed dealership revenue growth from $475K to $1.3M per month in less than 6 months. Currently averaging over $800K+ in monthly FI Gross revenue.

SALES LEADERSHIP: Over 100M+ in career sales growth across multiple auto lines and services. Expert at motivating a team of 55+ sales reps, finance managers, and service leaders to surpass overwhelming obstacles and delivered revenue increase of 20%+.

OEM & ONLINE SALES EXPERT: Sparked over $5M+ in sales from multiple online traffic and lead sources including Stellantis, the Dennis Dillon Website, SEO, DealerTrack, Cars. com, True Car, Car Gurus, Gubagoo, Elead, and social media.

TURN RATE KING: Holds an unprecedented track record for an 45-60 Day or less turn rate for new inventory despite a global pandemic, supply chain issues, and intense competition. CORE COMPETENCIES

• Developing & Executing Strategic Goals • Lead Generation/CRM Systems

• Original Equipment Manufacturing • Credit and Financial Processes

• Spearheading New Dealership Build-Outs • Team Leadership

• Sales Management • Maximizing Sales Growth

• Banking Relationships • Skilled Negotiator

PROFESSIONAL EXPERIENCE

Dennis Dillion Chrysler, Jeep, General Sales Manager 2003 – Present

• Promoted throughout the company to drive over $20M+ in sales operations, service, profitability, sales performance results, department supervision, and customer satisfaction. Manages a 200+ car inventory management, P&L, and fluently reads financial statements running the operations of the dealership.

• CSI Leadership: Delivers superior CSI at an average of 96%+ by implementing continuous improvement in customer interaction and following through on all viable deals.

• Sales Leadership: Drove team to reach unprecedented results moving over 1600+ new and used vehicles at an above- average rate of Gross Per Retail.

• Coaching Champion: Coached an underperforming team of 19+ sales reps to sales success and collaborated with sales managers to establish individual sales plans and goals.

• F&I Coach: Supervised the everyday efforts of 3+ desk managers including CIT, A/R, and managing incentive money, Holds accountability for reviewing Chrysler statements per monthly.

• Expert Inventory Manager: Constantly evaluating a 200+ vehicle inventory. Reviews inventory to determine appropriate days’ supply for new and used vehicles and dealer acquired vehicle inventory.

• Forecasting: Developed the monthly dealership sales forecasts for new and used inventory and acquisitions off the street purchase through KBB/ICO center. Estimates total vehicle sales, gross and operating profits as well as expenses for the new-and-used sales departments.

• BDC: Extensive background in managing a BDC team and generating sustainable leads at reduced costs.

• Cost Reduction: Reduced company chargebacks by 40%,103K down to less than 40,000 in costs. Dennis Dillion RV and Power Sports, Finance Director, Sales Manager 2016 – 2019

• Nationwide Banking Relationships: Collaborated with banking relationships and vendors for the structuring, submission, and funding of several millions of dollars.

• Advertising Leader: Outperformed competition by building high-profit client relationships, targeted advertisements, and tactical networking.

• Highly Effective Closer: Delivers a smooth and effective closing process with zero errors and an excellent understanding of documentation, including representation contracts, purchase agreements, terms, conditions, and closing statements.

Dennis Dillion, Finance Manager 2005 – 2016

• Master Negotiator: Experienced dealmaker that can overcome significant objections, including price, rates, and down payment

• Special Financing: Conceptualized and implemented deal structure and special financing that significantly increased sales and results.

• Develop, train, and manage a 15+ member sales staff for a high-volume automotive dealership.

• Instituted detailed performance standards communicating the company's goals and expectations to the employees.

• Supervised a large team and significantly reduced staff turnover.

• Delivered a significant increase in front-end gross and back-end gross.

• Outperformed sales goals and objectives by over 15% +YOY.

• Empowered team to respond more effectively to rapid market shifts by introducing adaptive sales strategies and innovative products.

• Exceeded sales quota while in a highly competitive market. EDUCATION

Continuing Education

Certification on All Stellantis Brands, Ram, Chrysler, Jeep Dodge Expert Cert on Waggoners, Grand Wagoneer

Joe Verte

High School Diploma

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