Rochelle T. Ross
**** *. ******** ***. ***.Floor
Chicago, IL. 60636
********@*****.***
Highlights:
Four years Managerial Experiences.
Thirty-Five years Customer Services.
Well organized and detail minded.
Able to work independently or in a team-oriented environment.
Ability to exercise good judgments and perform well under stress.
Experience:
Caregiver
Self-Employed, Chicago, IL
May 2006 – Present
Peform a variety of duties as requested by client, such as obtaining household
supplies or running errands.
Plan, purchase, prepare, or serve meals to patients or other family members. According to prescribed diets.
Check patients’ pulse, temperature and respiration.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Change bed linens, wash and iron patients’ laundry, and clean patients’ residence.
Maintain records of patient care, condition, progress, or problems.
Provide patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.
Customer Service Clerk
Leamington Foods, Chicago, IL.
May 2002 – May 2006
Disturbuted mail, in-store advertisements to customers daily and to promote sales.
Price matching merchandising of product and assistant customer
Executing price changes and placing and receiving daily deliveries
Handing daily reports and deposits, payouts, and cashier drops
Operated cash register
Ordered merchandises from warehouse via computerized inventory systems
Loaded or unloaded materials onto or off of pallets, skids or lifting devices
Inventoried stock and reshelf items to maintain a neat appearance in the store
Assistant Manager
Dollar General, Stone Mountain, GA.
October 1998 – January 2002
Facilitated daily opening and closing of business
Supervised permanent and temporary staff and provided one-on-one training
Purchased all supplies, maintained a high quality inventory while staying within budget
Loaded and unloaded pallet freight via forklift
Ordered merchandise from warehouse via computerized inventory systems
Prepared payroll and maintained AR/AP
Issued appropriate credit for items being returned or exchanged
Scan Coordinator
Kroger, Atlanta, GA.
April 1996 – January 2002
Executed price changes and corrected any price or coupons discrepancies
Hang price tags and check store advertisement and made store signs
Managed weekly section audits and assisted vendors and customers
Back-up Receiving Clerk and stock merchandises and unloading and loading trucks
Placed orders and ran daily and weekly store reports
Operated cash register, reconciled cashiers’ registers, record deposits, payouts
Issued money order, western union, and cash checks
Security Officer
Georgia Building Authority, Atlanta, GA.
September 1994 – May 1996
Administered security measures and checks, regulation, and direction of traffic
Ensured of proper identifications shown for admittance
Served in the capacity of public relations for employees and management
Enforcement of company guidelines
Bookkeeper
Cubs’ Foods, Melrose Park, IL.
November 1983 – June 1994
Reconciled cashier registers, and run office cash reports
Record Income, and deposits, payouts
Office administration, payroll, account payable and receivable
Payroll Specialist
St. Paul Federal Bank, Chicago, IL.
October 1975 – June 1983
Prepared payroll for 1,250 employees
Managed all accounts payable and receivable
Assisted employees with any questions by phone or mail
Education:
1978 – Wilber Wright College, Chicago, IL. AS in Accounting
2007 – Goodwill Industries of Metropolitan Chicago, Inc. – Completed Pre-Employment Skills Training.