Service Representative Customer

Stephen Gulbicki

**** **** **, **********, ** ***14

Email: Stephengulbicki777gmail.com Phone: 571-***-****

Summary of Qualifications

Compassionate, empathetic, and perseverant professional with experience in Social Services, Community Outreach, Advocacy, and Customer Service. Strong time management and problem solving skills. Excellent oral and written communicator adept at building rapport and fostering supportive interpersonal relationships.

Job Experience

Event Manager

Ultimate Charities, Alexandria August, 2019 to September, 2021

·Made public presentations to raise awareness of issues such as violence, drug abuse, and human trafficking in our schools.

·Organized and managed fundraising events.

·Consistently raised enough donations to fund at least 2-3 schools per week.

·Trained new employees is effective communication techniques, work habits, and office software systems.

·Conducted interviews with applicants.

·Presided over a team that was able to surpass weekly fundraising goals.

Physical Trainer

LA Fitness, Alexandria, Little River turn pike March, 2018 to October, 2019

·Helped clients to establish and attain fitness goals.

·Always emphasized safety

·Did postural and fitness assessments of clients in order to create a program designed to clients specific needs.

·Used company database to make clients weekly schedule.

·Worked with fellow employees to create a positive atmosphere, which helped maintain and attract new customer base.

·Performed community outreach to obtain new customers/clients, through public events and phone calls.

·Successfully met weekly customer acquisition goals on a regular basis.

·Maintained a clean and safe work environment.

Customer Service Representative

Native American Travel, Alexandria, April, 2015 to March, 2018

·Assisted customers with individual and group travel

·Answered phones and always provided friendly, informative, and up to date information.

·Greeted walk-in customers and helped them with the logistics of their travel plans.

·Met weekly sales goals.

·Used company automated systems to keep track of scheduling.

·Addressed customer concerns when necessary.

·Maintained an organized office workspace.

Education

Associates Degree in Business Administration (50 credits)

George Mason University

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