Robin Zimmerman
Dayton, OH
advybp@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Certified Pharmacy Technician
Walgreens Boots Alliance - Kettering, OH
December 2018 to Present
Certified Pharmacy Technician. I’ve worked in the pharmacy for one year. Prior to that I was the Assistant manager in the store until that position was removed. At that time I decided to transition to the pharmacy. I’ve been in patient care and customer service for over 20. Im very eager to learn and apply my knowledge into a new position.
Assistant Manager/Account Manager
Showplace - Bellefontaine, OH
March 2016 to December 2018
• Assist in running the day to day operations of a Rent to Own Retailer
• Manage accounts and develop customer relationships
• Manage and resolve customer service issues in a timely manner
• Responsible for training all new staff members
• Maintained an accurate inventory of merchandise
• Monitored and developed associate performance
Assistant Manager
Aaron's - Dayton, OH
June 2014 to March 2016
• Assist in running the day to day operations of a Rent to Own Retailer
• Managed staff to ensure timely customer deliveries
• Cleaned and stocked showroom floor
• Maintained an accurate inventory of merchandise
• Responsible for effective problem solving and customer resolutions Assistant Director/Central Purchaser
Forte Management - Kettering, OH
November 2002 to June 2014
• Supervised staff members and monitored performance
• Accountable for daily operations of a fast paced physician's office
• Filed and followed up on Insurance claims in a timely manner
• Monitored and maintained employee hours and overtime
• Central Purchaser for four physician's offices
• Developed effective and efficient team members
Education
Some college
Skills
• Retail Management
• Customer Service
• Key Holder
• Pharmacy Technician Experience
• Medical Office Experience
• Insurance Verification
• Typing
• Medical Billing
• EMR Systems
• Store Management Experience
• HIPAA
• Medical Scheduling
• Medical Terminology
• Medical Records
• Management
• ICD-10
• Supervising Experience
Additional Information
• Over 10 years of management experience
• Maintained employee hours on a weekly basis
• Ability to work under pressure
• Insurance claim submission and follow up
• Excellent written and verbal communication skills
• Excellent Leadership ability