Manuelo D. West
*** *** *. ***** **** Drive. Liverpool, NY 13090
Phone: 315-***-****
***********@*****.***
Professional Experience
ADVANCED BUSINESS SYSTEMS INCORPORTED
Business Technology Consultant - Syracuse, NY
Current Position
Principal point of contact between Advance Business System and its customers.
Identify prospective customers, lead generation and conversation.
Present the very latest in office technology to C-level buyers so they can spend time on their business, not worrying about the technology that runs it.
An affinity for technology and ability to show how it can help local businesses achieve their goals, take care of their customers, and make it easier for their employees to get the job done.
Contact new and existing customer to discuss needs.
Be knowledgeable about new and upcoming products.
Negotiates prices and terms and prepare sales agreements.
Collaborates with colleagues in many different sectors.
Achieves established sales goals and quotas.
Reconciles daily sales orders with cash taken in and keep documentation of sales orders.
Successfully strategize to sell advertising solutions through a high volume of outbound sales calls.
Manage sales pipeline by creating urgency to win new business.
Build a pipeline of prospects and close deals.
Organize and manage my time effectively to complete daily and weekly sales goals.
Making daily high outbound calls (75-100 calls per day average).
Comfortable handling objections with the ability to ability to close sales deals.
Track record of achieving results with repeatable success.
Proven ability to self-manage in a fast-paced autonomous work environment.
SPECTRUM COMMUNICATIONS
Direct Outside Sales Representative – Syracuse, NY June 2021 – December 2021
Promotes Spectrum products and services including, but not limited to, Digital Video, High Speed Internet, Home Security and Digital Phone.
Conducts quality face to face in-home sales presentations to new Spectrum customers.
Identifies customer needs, wants, and desires in conversation and match with company products and diplomatically handle interactions with potential customers.
Attends sales meetings in person and training sessions as directed by management.
Works independently to promote the sales of Spectrum residential products and services.
Generates leads, manages sales funnels, and upsell products & services.
Utilizes a baseline and broad knowledge and comfort with the latest technology.
Dispatches skills and the ability to transition warm leads to sales.
Solves a variety of tasks efficiently and effectively.
Excellent time management and communication skills.
Problem-solving skills & the ability to troubleshoot and pivot between tasks.
Exercises superior product knowledge.
Contacts new and existing customers to discuss needs.
Emphasizes the features of products to highlight how they solve customer problems.
Answers questions about the products.
Maintains contact list and follow up with customers to continue relationship.
ABUNDANT LIFE CHRISTIAN CENTER
Worship Director (Pastor), Non-Profit Organization, East Syracuse, NY
April 2015 – May 2021
Develop, coordinates, and administers effective, well-rounded music program simultaneously providing leadership and supervision of professionals and volunteers involved in organizational efforts.
Responsible for the planning and implementation of all music, able to envision, energize and lead instilling a strong sense of community among all musicians and vocalists on staff.
Responsible for Recruiting, training, empowering, and rehearsing all members of the department also required to select, purchase, and maintain department resources and equipment, within budget guidelines and restrictions.
Negotiate and contract with individual musicians, both from within and without the community, to provide special music projects as necessary.
High technology aptitude knowledgeable in the Technical Arts including lighting, presentation software, sound, and multimedia mediums, able to assist in production components as needed.
PEOPLES CHURCH
Music Director and Worship Pastor, Non-Profit Organization Oklahoma City, Oklahoma
June 2011 – April 2015
Develop, coordinates, and administers effective, well-rounded music program simultaneously providing leadership and supervision of professionals and volunteers involved in organizational efforts.
Responsible for the planning and implementation of all music, able to envision, energize and lead instilling a strong sense of community among all musicians and vocalists on staff.
Recruit, train and rehearse all members of the department also required to select, purchase, and maintain department resources and equipment, within budget guidelines and restrictions.
Negotiate and contract with individual musicians, both from within and without the community, to provide special music projects as necessary.
High technology aptitude knowledgeable in the Technical Arts including lighting, presentation software, sound, and multimedia mediums, able to assist in production components as needed.
FAITH CHURCH ST. LOUIS.COM
Procurement/Accounting Manager, Non-Profit Organization St. Louis, Missouri,
June 2008 - July 2011
Brought over 10+ years’ experience to the position in driving strategic growth and high brand visibility
for leading nonprofit organizations.
Dedicated to building positive brand management perception. Respected leader of creative teams, multimedia divisions and corporate communications departments.
Responsible for multiple locations procurement departments, including marketing, public relations, and partnership building activities and events.
Highly competitive, passionate, articulate motivator, able to achieve results others believed to be impossible. Self-starter able to motivate and persuade others with consultative management approach that drives colleagues and staff to peak performance levels.
Qualifications Profile
Marketing Strategies & Sales
Devoted Teacher
Creative Team Leadership
Positioning & Branding
Public & Media Relations
Passion for Teaching and Avid Learner
Training and Employee Development
Effective and Efficient Resource Manager
Powerful Public Speaker and Presentation Presence
Problem Solver
Flexible- Experienced Traveler
High Energy
Dedicated Employee enjoys Customer Interaction
Recent Awards and Organizational Special Mentions
Professional Experience:
JOYCE MEYER MINISTRIES (ST. LOUIS DREAM CENTER) – St. Louis, MO
Leading Global Non-Profit Organization
Youth Director and Worship Director, 2/2002 to 6/2008
Developed, organized, scheduled, lead and managed development meetings with area teenage students from grades 9th up to 21 years of age.
Held programs for a variety of disadvantaged and learning disable students. Used an integrated approach to create balanced programs for students, community members and volunteers that built and grew mutually beneficial relationships that led to student success.
Responsible for organizing special events and by establishing relationships within my role and my students and parents, which lead to the successful implementation of new program opportunities and ensured a return on time and resources invested.
Selected Accomplishments:
Personally, volunteered, and donated hundreds of hours preforming outreach in the community in which the St. Louis Dream Center served, which fulfilled a lifelong dream to give back to my community.
Earned commendations from upper management for communication deliverables that targeted desired audiences and articulated the value of our programs and services.
During my tenure with Joyce Meyer Ministries, I traveled to over 3 different continents and numerous states teaching and leading in the mission field. I estimate thru the work within this organization and my past career experience I have personally touched the lives of over (1,000,000+) one million plus, students, and individuals in need for our organizational services.
ST. LOUIS RAMS EMERGING LEADER FOUNDATION – St. Louis, MO
Instructor, 6/2003 to 5/2004
Contracted annually to teach Leadership and Communication classes in the St. Louis Public School and East St. Louis School Districts
Lead instructor primarily responsible for developing young adults to become effective leaders and communicators in their communities.
As a program instructor conducted the following for staff and students; training experiences, field days, and interviews with area leaders, as the “emerging leaders” gained useful skills and experience that assisted them in their future education, career, and leadership opportunities.
Responsible for facilitating and organizing group sessions that included various students from various socio-economical, gender and racial backgrounds. These sessions challenged the young adults to go outside the box and build new and productive relationships with those that would not normally be in their social surrounding.
Selected Accomplishments:
Served as primary instructor for behaviorally challenged, students that the school system had given up on and rehabilitated those special students back to success.
Worked directly with the St. Louis Rams organization in advertising campaigns, fundraising and grant-writing efforts to assist the CORO group in acquiring several large dollar donations and successful project launches.
UNITED CHRISTIAN FELLOWSHIP – Lake Charles, LA
Dean of the School of Theology, 1/1998 to 12/2001
Manage department marketing and communications functions, overseeing a department budget and 2- member team. Direct brand management, PR, media relations, corporate positioning, advertising, sales, career fair and tradeshow marketing.
Processed new and previously enrolled student applications, administered classroom structure, and processed transferred students.
Developed short and long-term goals for department that fulfilled the university’s expansion and business development goals.
Selected Accomplishments:
Led numerous tradeshows and career fair events that lead to uncovering several new students and identified new opportunities for the university.
Developed best fit curriculum structure for each student, including course guides and class structure that leveraged student’s strengths increasing student retention and university growth goals and objectives.
Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of the curve.
UNITED CELLULAR SALES Tulsa, Oklahoma,
Managed and oversaw the day-to-day operations for the company store.
Responsible for all inventory as well as marketing and gaining long term cellular customers.
Responsible for making sure that all employees met sales quota as well as developed healthy relationships with customers.
Succeeded in making this store location one of the top stores in the company.
Technology
Software:
Photoshop, Image Ready, MS Project, Windows 7, MS Office (Word, Access, Excel, PowerPoint), PC proficient with WordPerfect, Lotus SmartSuite, PowerPoint, Microsoft Publisher, and Macintosh proficient.
Web/Multimedia:
Flash, Adobe Suite, Fellowship One (CRM Management Database), Search Optimization, Content Management Systems
Education
ORAL ROBERTS UNIVESRITY (ORU) – Tulsa, OK
Bachelor of Science, 5/1996
Major: Mass Communications l Emphasis Public Relations/Advertising Marketing and Sales
References on Request
LPI PUBLISHING
Regional Advertising Sales Representative – Syracuse, NY
December 2021 – August 2022
Successfully strategize to sell advertising solutions through a high volume of outbound sales calls.
Manage sales pipeline by creating urgency to win new business.
Build a pipeline of prospects and close deals.
Organize and manage my time effectively to complete daily and weekly sales goals.
Making daily high outbound calls (75-100 calls per day average).
Comfortable handling objections with the ability to ability to close sales deals.
Track record of achieving results with repeatable success.
Proven ability to self-manage in a fast-paced autonomous work environment.
Americas Fastest Growing Church Award (Worship Pastor, Manuelo West, “Church Outreach Magazine” Peoples Church, Oklahoma City”), 2011
30 Emerging Influencers and Organization (Herbert Cooper, Senior Pastor- “Connection to Outreach Magazine”, Worship Pastor, Manuelo West, Peoples Church, Oklahoma City” )2011,
Top 5 Fastest Growing U.S. Churches (Manuelo West, Lead Worship Pastor, 36% percent growth over
+1200 people in one year) “Outreach 100 Magazine”, 2010
Best Teacher, Director, and Leader Award (Presented for superior leadership, mentorship, devotion, and dedication to the lives of his staff and the community in which we serve) Faith Church St. Louis. Com Volunteers, Awarded 2011