Sneha Velamala

advy9o@r.postjobfree.com

469-***-****

PROFESSIONAL SUMMARY

Qualified IT professional with 8 years of experience as a Salesforce Developer with domain experience including analysis, requirement gathering, design, development, enhancements, testing, deployment, and maintenance of standalone object-oriented enterprise applications.

Experience in scope, design, testing, and deployment and follow-up on a multitude of strategic projects within Salesforce.com.

Proficient with Software Development Life cycle, Agile, and Scrum Methodologies.

Experience in Sales Cloud, Salesforce Communities, Service Cloud implementations,

Proficient in dealing with functionalities related to sales cloud, service cloud

Used Email the case, Web to Case features and created a community where the customers can create, update and manage their cases

Hands-on experience in advanced APEX/Visualforce development, including high- volume data processing, managed packages, and metadata API.

Experience building new apps with Lightning App Builder and Lightning Components

Worked on LWC with lightning components

Built reusable UI/UX components with the lightning component framework.

Experience in creating Apex classes, Triggers, Apex Scheduler, Batch classes, Apex Web Service, and Visual Force (Page, Component & Controllers).

Experience in Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), Visualforce Pages, Custom Tabs, Custom Objects, S-Controls Reports, Analytic Snapshots, and Dashboards.

Good experience in Salesforce.com Development by developing the presentation layer in Visualforce and business logic in the Apex Programming by creating/ using the Classes, Triggers, Standard Controllers, Custom Controllers, Controller Extensions, S-Controls, and Web Services API.

Hands-on experience in working on Scheduled jobs and APEX Batch jobs and executed approval processes, e-mail services, and workflows via customization.

Extensive experience in using declarative features like validation rules, workflows, approval processes, dynamic approval processes, and sharing rules automation for implementing complex business process automation.

Hand-On experience in Implementing, Building, and Deployment of CI/CD pipelines, managing projects often including tracking multiple deployments across multiple pipeline stages.

Experience in creating Custom Objects, outlined lookup and master-detail relationships, and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent.

Hands-on experience in designing custom objects/fields, page layouts, Workflow Alerts, custom Tabs, custom reports, report folders, report extractions to various formats, Dashboards, and Email generation according to application requirements.

Hands-on experience with Profiles, Permission sets, Organization Wide Defaults, and Roles

Experience in working within the governor limits when integrating using SOAP and REST API for both inbound and outbound integration with Salesforce.

Expertise in creating different email templates and inbound emails using Visualforce for clients and customers

Exploring, configuring, and customizing third-party applications like grid buddy, congo action grid

Worked on Journey Builder, Email Studio, Advertising Studio / Marketing cloud.

Experience in Data Migration using Import Wizard, Excel Connector, Workbench, and other integration tools like Apex Data Loader

Experience working in different environments like Production, Sandbox

Created Unit Test Cases and reviewed the tester test scenarios based on the functionality.

Expertise in querying the Salesforce database using SOQL, and SOSL to get the data

Experience with source control tools Git, Bit bucket, Gear set, and Change sets for deployments

Installed Salesforce AppExchange Apps and Deployed Customization from Sandbox to another environment by, Change Set, API, and custom user interfaces using HTML and Apex tags

Experience in Object-Oriented Programming and Design Patterns under MVC (Model View Controller) Architecture

Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment.

Versatile team player with the excellent analytical, presentation, and interpersonal skill

TECHNICAL SKILLS

PROJECT DETAILS:

Client: Omnicell, Cranberry Township, PA Sep 2021 - Till Date Sr. Salesforce Developer

Responsibilities:

Interacted with various business user groups and performed a detailed analysis of business and technical requirements and designed Solutions involving customization

Involved in requirements gathering for Salesforce implementation and documented the Business and Software Requirements

Experience in building reusable UI components and pages with Lightning component framework. Embedded Lightning Components in the Visual force page by using the new Lightning Out feature by event-driven programming.

Worked on Salesforce Lightning Components for building customized components

Worked on LWC along with Aura Framework

Created multiple lightning components and LWC to enhance the existing functionalities.

Developed various Apex Classes, Triggers, Controller classes, and methods for functional needs in the application compatible with lightning.

Designed and developed Application with Apex programming language at the backend and Visual Force pages as user interface

Sales force.com Salesforce CRM, Apex Classes/Controllers, Apex Triggers, S- Controls, Visual Force Pages/Components, Lightning component Framework, LWC, Apex Web Services, Case

Management, Workflows, Flows, Approval processes,

Dashboards, Reports, SOQL, page layouts, custom Objects, fields, formulas, validation rules, Sand Box development, and Testing

GUI/TOOLS Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader, Workbench

PROGRAMMING

LANGUAGES

Java Script, Apex, C, C++

WEB TECHNOLOGIES HTML, CSS, Web services, XML, jQuery OPERATING SYSTEMS Windows Vista, XP, 7and OS X (Mac) Databases MS Access, Oracle 8i/ 9i/ 10g/ 11g and MySQL

Developed different Visual Force Pages to suit the needs of the application using different Visual force components.

Implemented customizations using Apex controller classes custom, Extensions, visual force pages, and triggers

Developed rich UI using custom cascade style sheets in visual force pages and used javascript, and JQuery for client-side validations

Created Aura based Components, Attributes, and Controllers which can be compatible with to access through Lightning App builder

Automated processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flows, and Assignment Rules

Exploring, configuring, and customizing third-party applications like grid buddy, congo action grid

Designed various Approval processes, and flows for automating business logic

Designed, developed, and deployed the Custom objects, fields, Page layouts, Custom tabs, and Components to suit the needs of the application.

Developed custom UI using CSS, HTML, and Visualforce components and used jQuery, and JavaScript for front-end validation.

Created formula fields, cross relationships between Objects, and designed validation rules

Created page layouts, and search layouts to organize fields, custom links, related lists, and other components on a record detail and editing pages.

Supports integrated applications (i.e Seal, Conga, Adobe eSignature, Inside Sales, etc)

Developed various Custom Objects, Tabs, and Entity-Relationship data models, validation rules on the objects, tabs, Components, and Custom links.

Created profiles, and roles, and configured permissions according to organizational hierarchy requirement

Worked on permission sets, public groups, and sharing rules to restrict access for users

Created, and configured various Reports and Report Folders to assist business users in better utilizing Salesforce organization

Written SOQL, SOSL, Aggregate, and Relationship queries in apex classes to retrieve data from the objects.

3rd party apps we use (DupeBlocker, DocuSign, Conga Composer, Marketo Sales Insight)

Implemented Batch classes for automated updates and Bulk updates of data

Implemented best practices to avoid Governor Limits in apex classes and triggers

Involved in writing test classes and checking the code to ensure code coverage before pushing them into the production

Involved in Developing, Testing, and Deploying the application in UAT and QA environments.

Used the GEAR SET tool for deploying changes to higher environments

Used QUIP documents to document and track the code changes, Bug fixes, enhancement requests, etc.

Used Sandbox for testing. created managed packages and migrated them between Sandboxes and Production environments for final implementation Environment: Salesforce.com IDE, SOAP, SOQL and SOSL, Experience, Visual force, APEX Classes, APEX Triggers, Workflows, Reports and Dashboards, CSS, HTML, JSP, jQuery, Data loader, data Import wizard, Gear Set Migration Tool, Windows 10, Validation Rules

& Formulas, Security Controls, Sandbox, Production. Client: DAIMLER, Portland, OR Mar2019–Aug 2021

Sr. Salesforce Developer

Responsibilities:

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Worked on salesforce communities.

Experience with SFDC Service console, customer portal, and customer communities.

Enhanced Communities by adding new fields, and field sets using Salesforce lightning.

Worked on different portals in salesforce Communities.

Worked on Salesforce Lightning Components for building customized components

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirements.

Created many Lightning Components and server-side controllers to meet business requirements.

Retrieved some data and its functionality from Third-Party APIs and displayed within the lightning component.

Created multiple Lightning Components, added CSS and Design Parameters that make the Lightning component look and feel better

Worked on Lightning web Components to enhance the existing lightning components’ logic

Leveraged APEX Controller to make a call for external requests to retrieve data from various APIs and displayed them on to the component.

Customized standard features like auto-response, Assignment, and escalation rules on Lead and case objects

Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.

Worked on creating and assigning Profiles, Object level Security, Field level security, Roles, and Public Groups for the users.

Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Picklist, Field Dependencies, Custom Formula, Approval Process, field updates, and Email generation.

Integrated Batch Apex that calls outs to external web service in Batch Mode.

Worked on creating Flows and Process Builders to minimize the use of workflows.

Created multiple Email Templates for Advertising purposes.

Worked on developing Page Layouts and Record Types for various custom objects

Developed customized Reports, Dashboards for business users

Designed, and developed Apex classes, controller classes, and apex triggers, for various functional needs in the application.

Worked to handle governor limits of the heap size, view state problems, Maximum Soul queries Execution, etc.

Worked on Integrating Salesforce systems using SOAP and REST APIs.

Migrated data from Excel and CSV files to SFDC using Data Loader and Data Import Wizard.

Experience with source control tools Git, Bitbucket

Experience with JIRA for Tracking the sprint activities Environment: Salesforce Communities, QA, UAT servers, Apex classes/Triggers, Aura Framework, GIT, Bit Bucket, Email Templates, Flows, Process builders, Validation Rules, HTML, CSS, JIRA, Work Bench, Sand Box, Production

Legal Zoom, Austin, TX Nov2017–Nov2019

Salesforce Developer

Responsibilities:

Performed the role of SFDC developer and interacted with various business user groups for gathering the requirements for salesforce.com and CRM implementation.

Created many Lightning Components and server-side controllers to meet business requirements.

Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Developed advanced reports, dashboards, and portals in Marketing Cloud and other business intelligence tools

Migrated financial transactions using Data loader tools that enabled ease of account reconciliation of various accounts.

Worked on Email Studio, Content builder, and journey builder to develop and automate email templates

Created and maintained Email Marketing campaigns

Worked on the content builder, and created content templates.

Managed automated Email Campaigns in the email provider platform, including setup, testing, deployment, and reporting.

Conducted A/B testing on a copy, layouts, offers, and targeting of email promotions.

Developed many Validation Rules, Workflow Rules, and Triggers on the object to achieve functionality as per the business requirement.

Worked on creating and assigning Profiles, Object level Security, Field level security, Roles, and Public Groups for the users.

Integrated web services by generating the necessary stubs from the WSDL files for extracting the data from the other systems.

Created change sets and migrated them from the sandbox to the production environment.

Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.

Extensively worked with JIRA, Auto RABIT, and Pivotal Tracker to track requirements and status.

Performed under a highly Agile environment with daily Scrums Environment: apex, Apex Language, Visualforce, Controllers, Aura Framework, Marketing Cloud, Web Services, REST, XML, JSON, Bit Bucket, Workflows, Approval Process, Data Loader, JavaScript, jQuery, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console Green path (Inspirix Technologies, Hyderabad, India) Jan2016-July 2017 Salesforce Developer

Responsibilities:

Gather requirements from the stakeholders by conducting sessions and analyzing them to

provide solutions that leverage Salesforce functionality.

Analyze the root causes, document, and update all the functional and technical requirements

of the business processes.

Responsible for managing and customizing Users, Roles, Profiles, contacts, leads, campaigns, opportunities, Public Groups, Record Types, sharing rules, validation rules, Permission Sets, Page layouts, and Custom Objects.

Responsible for evaluating the platform and providing solutions to streamline the functionalities using workflows, process builders, etc.

Collaborate with business units like Sales Marketing, and Finance to develop ad-hoc reports, views, and dashboards depending on the requirements of the users.

Has strong attention to detail to all the risks and can prioritize multiple projects and tasks within the deadline.

Integrated Form Assembly (Tool used for Surveys) with Salesforce Environment: Salesforce.com Platform, MS Visual Studio, High-level Process flow, MS Visio, Visual force pages, Data Loader, Force.com Platform (Sandbox and production) Columbus Global Services Pvt Ltd., Hyderabad, India Oct 2014- Dec 2015 Salesforce Developer

Responsibilities:

Interacted with various business user groups to gather the requirements and documented the requirements.

Used Force.com IDE for creating, modifying, testing, and deploying Force.com Application.

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

Developed Apex REST web services classes for external applications accessing salesforce.com data with restricted access.

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirements.

Worked on creating Flows and Process Builders to minimize the use of workflows.

Designed, and developed Apex classes, controller classes, and apex triggers, for various functional needs in the application.

Collaborated in developing email services that changed approval and ownership statuses of records.

Designed various Web in Visual Force for capturing various customer inquiries and Implemented logic for migrating cases to different queues based on the type of customer inquiry.

Experience working with Force.com IDE, Data Loader, and salesforce.com Sandbox environments

Created, tested and deployed a web-to-lead instance and a lead-to-opportunity-to- contract conversion workflow process.

Performed the role of a support engineer for the internal users and helped them in getting used to the application, and generated reports. Environment: Sandbox, Dev console, Custom Objects, Formulas, Profiles, roles, process Builder, OWD, Sharing settings, Unit testing

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