Medical Assistant, Authorization Specialist,Spravato Tech, Gene Sight
Resume:
HF
HOLLY FIELDS
**************@*****.*** 702-***-**** Henderson, NV 89015
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Personable Medical Assistant bringing 31 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Knowledgeable Certified Medical Assistant with exceptional background over 31+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
HIPAA Compliance
Venipuncture and Phlebotomy
Documentation Procedures Expert
Patient Feeding
Charting Expertise
Patient Skin and Nail Care
Understands Medical Procedures
Medical Billing
Inventory and Supply Management
Professional Be
Cleaning and Sanitizing
Critical Thinking
Treatment Room Preparation
Clinical and Operational Judgement
Routine Laboratory Testing
Examination Preparation
Social Perceptiveness
Decision Making
Time Management
Pharmacy Relations
Diagnostic Testing
Cleaning and Organizing
Multi-line Telephone System Operation
Patient Relations
Supply Management
Coordinating Drug Refills
Updating Medical Records
Appointment Scheduling
Medication Administration
Multitasking and Prioritization
Horizon Behavioralhealth Henderson-,
NV
Medical Assistant
09/2020 - 03/2023 Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Summary
Skills
Experience
Spravato Treatments in office, Gene Sight testing, Medication,TMS, Spravatos PA's Prepared treatment rooms for patients by cleaning surfaces and restocking Proper Sterilization Techniques
ICD 10 Coding
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests. Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions. Assessed, documented and monitored vital signs for patients within outpatient setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding. Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Live Agelessly Henderson, NV
Medical Assistant
03/2020 - 09/2020
Scheduled appointments for patients via phone and in person. Measured vital signs and took medical histories to prepare patients for examination.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests. Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions. Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding. Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
CareNow Urgent Care Henderson, NV
Medical Assistant
03/2017 - 09/2020
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Organized charts, documents and supplies to maintain team productivity. Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests. Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions. Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Labeled and completed lab requisitions using ICD and CPT coding. Followed principles of asepsis and infection control to meet patient safety guidelines.
Performed preliminary physical tests to accurately record results in patient history summary.
Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Education and Training
Meadows Collage Columbus, GA
Certificate in Medical Assisting
06/1992
Spravato Technician
Additional Information
1992-1993 Deans List
1992-1993 - Honor Roll
Prior authorization Specialist
FMLA Specialist
Worked with Autistic children
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