Flight Attendant Customer Service
Resume:
Theresa Fiore
Jacksonville, Florida
*********@***.***
Strong leadership skills, ability to prioritize, delegate tasks and make sound decisions quickly while maintaining a focus on the bottom line. Major strengths include attention to detail, developing and implementing customer service strategies and innovative problem solver.
Restaurant Depot
Jacksonville, Florida
Front End Supervisor 9/2020 / Present
Essential Functions:
Supervises Cashiers, Front-End Loaders, Checkers and U-Boat Retrieval.
Ensures friendly, efficient and professional customer service.
Ensures compliance with established sales and security policies and procedures.
Investigates and resolves customer complaints in a timely and professional manner.
Assists customers with product location and detailed information when needed.
Plan and prepare work schedules to include lunch and vacation.
Performs cashier “check-outs” and operates register, when needed.
Performs Supervisor functions of voids and return and assists checkers in comparing customer receipts to items on cart to avoid losses
American Airlines 8/2004 / 7/2020
New York, NY
Flight Attendant
Essential Functions:
Certified Flight Attendant and experience in serving in-flight food and beverage products
Strong physical ability to stand and walk during work shift for long time
Ability to maintain current knowledge of all inflight and emergency procedures.
Exceptional customer service skills, excellent oral and written Communication Provided services for safety and comfort of airline passengers during flight.
Demonstrated all emergency equipment and emergency procedures. Assist flight crew with policies and procedures.
Monitored and reviewed information and identified problems.
Secure passengers by fastening their seatbelts. Check tickets and directed travelers to assigned seats.
Prepared reports on flight schedules and passenger ticket numbers
Education: High school -Keansburg High School
College - Brookdale Community College
Contact this candidate