Application Analyst, Project/Product Manager

Marquis Allen

Mobile: 410-***-****

*******.*****@***************.***

skills summary

Marquis is an innovative technology evangelist with over 20 years of experience in the IT industry including 15 years in Healthcare IT (HIT). His healthcare experience involves the technical implementation, administration, and support of systems and networks, and the implementation of best practice methodologies. Most recently, acting as a lead for the Government Blockchain Association, he is a known thought leader in the adoption of blockchain and other cutting-edge technology. His strengths lie in his ability to translate technical information to end users and decision-makers of varying levels of technical experience, as well as the ability to work independently or in groups, and provide a positive, interactive service experience for clients. His passion for emerging technologies in the HIT space has led to him developing skills in assessment, Agile software development, implementation, and management of telemedicine and blockchain innovations. With Marquis’ unique blend of technical and leadership skills combined with an uncommon passion for connecting and building relationships, he brings tremendous value to the industry.

Areas of Expertise – Keywords

-Leadership

-HIPAA compliance knowledge

-Software design

-Blockchain Expertise

-ICD10 knowledge

-Go-live support

-Innovative technology use cases

-Meaningful Use - Stage 1

-End User training

-Business analysis

-Revenue Cycle processes

-System design

-Project reporting

-Operational clinical knowledge

-Workflow design

-Quality and process improvement

-Clinical workflows

-System support (updates/end-user)

-Staff implementation guidance

-Health Info Management processes

-Testing and issue resolution

-Vendor management

-Physician engagement

-System build

-Optimization

-Document Management

-System upgrades

-Strategic planning/goal setting

-Process/Procedure documentation

-Change Control processes

-Training materials design

-Innovation technologies

-End User support - all tiers

-Test methodology design

-Health Care System Development

-Issue resolution

professional experience

ClinicalSquared, Inc. 06/2019 – Present (3 years, 6 months)

Lead Innovator/Business and Product Developer

Designed and developed product lines, marketing strategies, and customer & project pipelines for a multi-disciplined healthcare technology and solution development company.

Created alliances and partnerships with innovation service providers, healthcare organizations, government entities, and other collaborators to speed entry-to-market and solution development strategies.

Leads a team that has created several technology solutions for healthcare providers and consumers including data visualizations and dashboards, data navigation and orchestration tools (“Locus”, USPTO Pat. Pending #63/063,087), customer-facing data aggregation platforms, and access provision to large public health datasets from CDC, CMS, NIH, and others.

Successfully created a pilot for a hospital system in the SF Bay area to use our real-time Census Trending and summarization tools to analyze census impact on patient outcomes and business processes. The pilot is ongoing.

Leads a core team of 6 professionals in all aspects of company building, product development, and release, relationship management, and talent acquisition.

Built applications for the healthcare industry that utilize blockchain technology to create secure, smart digital assets from industry-recognized workflows and templates, particularly for digital identity and medical records management.

Stealth Startup Project Contracted 04/2019 – 12/2020 (1 year, 8 months)

Blockchain Solution Architect/Software Developer

Tasked with launching and managing efforts to build a blockchain-centric solution to evaluate, secure and leverage data for a confidential healthcare tech startup based in San Jose, CA.

Required to develop architectural plans, implementation practices, platform selections, and use-case-to-business analyses for blockchain solutions as they apply to the stack architecture of the project

Overseeing coding and development in blockchain development environments (Production, Test, QA)

Responsible for building and improving logic for smart contracts as applicable to blockchain workflow for the project’s use case.

Required to demonstrate proficiency with understanding blockchain technologies and architectures, appropriate use cases throughout applicable industries & viable platforms to perform the blockchain solution builds

oLeveraged technologies include Hyperledger Fabric, Hyperledger chain code (smart contracts)

oIntegrated with MEAN stack ecosystem.

Lead blockchain development team in coding, Test/QA, and release functions for the project.

Washington DC Mayoral Appointee Appointed: October 2019 - 2022

Financial Services Regulatory Sandbox Innovation Council (FSRSIC)

Blockchain Innovations SME, Sandbox Structure Subcommittee Chair/Team Lead

Appointed to a 4-year term of service by Mayor Muriel Bowser as a technology industry subject matter expert (SME) regarding blockchain technologies.

Tasked with investigating and demonstrating the viability of creating a financial services and regulatory sandbox (FSRS) in DC to research the value of providing blockchain-featured services in the FinTech, RegTech and InsurTech sectors for District residents and businesses.

Serving as chairman and team lead for FSRSIC Sandbox Structure Subcommittee: responsible for identifying, researching, documenting and creating guidance around functional sandbox practices including participant selection, onboarding/off-ramping, data collection, project governance, and all aspects of the sandbox virtual construct.

Responsible for creating legislative, procedural, and implementation guidance with supporting data (best practices, legal precedent, etc.) and reporting data to the Mayor’s office for review.

Successfully guided the DC Dept. of Insurance Securities and Banking (DISB) and the Mayor’s office to approve the sandbox project and proceed with the next steps to implement. Needs to be approved by the DC Council next.

Successfully engaged in outreach efforts to innovators in the blockchain, FinTech, RegTech and InsurTech industries to garner interest and commitment to participation in the FSRS project after budget approval.

Government Blockchain Association (GBA) Appointed: June 2019 - Present

Blockchain Healthcare Working Group Chair/Team Leader

Serving as chairman and team lead for an international membership of blockchain, healthcare and technology professionals whose focus is to ideate, develop, document and sustain blockchain solutions for various projects in the healthcare space.

Responsible for supporting innovation efforts within the team, providing thought leadership and organizing team efforts on various projects.

Project lead for continuing revision and improvement on the GBA’s Healthcare Blockchain Specialist Certification Course, currently available to the public.

Published white paper in December 2020 on creation of a Blockchain Ethical Design Framework for healthcare solutions with contributions from collaborators in the HWG, currently available to the public.

PeaceHealth Southwest Consulted: 10/2013 – 02/2020 (6 years, 4 months)

MPF OneContent Analyst/Primary Support On assignment through Clintech Consulting

Executed project plans for function implementations and upgrades within McKesson Patient Folder v.16.x including:

oUpgrading application version from HPF 15.3 to MPF 16.1

oBuilding COLD templates to accommodate integration with Nuance eScription transcription software.

oIntegration with new implementation of Epic, including testing HL7 feeds and direct access of MPF data within the Epic Chart Review tab through a vendor-configured button in the environment.

oFacilitating setup, testing and validation of archival data migrations from Horizon Clinicals, Horizon Ambulatory Care and Horizon Surgical Manager into MPF.

Tasked with providing 24/7 interim support for MPF during and after hospital transition from McKesson applications to Epic for all users, including clinicians, HIM and PFS departments.

Wrote and executed SQL queries, subroutines, functions and stored procedures for reporting and data extraction in MPF.

Required to demonstrate expertise and proficiency with understanding HL7 message formatting to assist with troubleshooting process issues between MPF and upstream systems.

Facilitated and managed project to upgrade version from MPF 16.1 to OneContent 17.6 for the hospital enterprise.

Provided 24/7/365 support as sole Tier2/Tier3 resource for the hospital from 2016 – 2020, adhering to an SLA of 99.8% uptime for a mission-critical system.

Community Healthcare Systems Consulted: 03/2018– 12/2018 (9 months)

OneContent Implementation Interface Analyst On assignment through Clintech Consulting

Responsible for OneContent document interface builds for a rolling implementation to 17 hospitals in the CHS enterprise.

Conducted data migrations of hospital MPI and EMR systems from Meditech and Medhost originating systems for integration into One Content’s multi-facility database structure. Provided data integrity validation checks and facilitated multiple reloads of MPIs where required.

oWorked with project implementation team to compose SQL scripts, perform testing, and monitor & correct data feeds, as needed.

oCoordinated with the testing and implementation groups from several hospitals, concurrently

oPerformed daily error and integrity checking on migrated data between the two systems.

oAssisted with application build and configuration in OneContent, including printing and faxing.

Wrote and executed SQL queries for reporting and data extraction in OneContent.

Required to demonstrate proficiency with understanding HL7 message formatting to assist with troubleshooting process issues between OneContent and upstream/downstream systems.

Washington Hospital Healthcare System Consulted: 05/2011– 07/2015 (4 years, 2 months)

HPF and HIM Analyst/Primary Support

Responsible for stabilizing out-of-support version of Horizon Patient Folder v.11 and bringing application to within acceptable SLA’s for the hospital system. At time of initial engagement, services for printing, archiving, document retrieving, COLD and HL7 feeds crashed at least once, daily. Optimized and improved processes after establishing service continuity from the application.

Contracted to provide sole, 24/7 interim support for HPF in preparation for system-wide implementation of Epic software and ultimate decommission of HPF.

Wrote and executed SQL queries for reporting and data extraction in HPF.

Tasked with facilitating data migration of MPI from HPF to Hyland OnBase as part of a transition from McKesson applications to Epic.

oWorked with project implementation team to develop the project plan, establish timelines and milestones, tweak SQL scripts, perform testing, and monitor & correct data feeds, as needed.

oPerformed one-to-one validations on a large sampling of migrated data between HPF and OnBase.

oPerformed daily error and integrity checking on migrated data between the two systems.

Performed structured decommissioning of HPF after validation was completed and verified by client.

Tasked with supporting other HIM-centric applications on an ad-hoc basis including IBM Initiate (patient merges), Report2Web (report production and archiving) and other applications as assigned.

Oversaw patching, updating and version upgrades for Nuance Clintegrity360 (formerly Quadramed Quantim, coding and abstracting), as well as maintenance and administration for the application.

University of Medical Center of Southern Nevada Consulted: 07/2014– 03/2015 (8 months)

MPF Analyst/Consultant

Provided assessments for system optimization for HPF v.15.x. Hospital had multiple stability issues involving ROI, printing, faxing, server storage and archiving.

Provided interim system analysis for issues regarding document processing from upstream systems (Horizon Clinicals) and COLD document processing.

Kadlec Medical Center Consulted: 09/2010– 10/2011 (1 year, 1 month)

HPF Analyst/Primary Support

Facilitated integration of Horizon Patient Folder v.13.x to new Epic implementation. Worked closely with HIM leadership to identify workflow within Epic as it relates to usage of HPF.

Provided primary interim support for all HPF issues for the hospital including:

oOversight and scheduling for downtimes,

oPerforming patches and upgrades,

oPerforming daily Good Health maintenance checks on storage volumes and process agents,

oEnsuring smooth operation of printing, scanning, faxing and document retrieval for end users

oWriting and executing SQL queries for reporting and data extraction in HPF.

University of Maryland Medical System FTE: 05/2007– 07/2010 (3 years, 2 months)

HIM Application Analyst/Technical Project Lead

Responsible for supporting all applications used by the HIM department for the hospital system, including ACS Midas, Horizon Patient Folder v.10 & 11, STAR Navigator, Quadramed Quantim, and an in-house developed transcription and physician signature solution called Online Transcription Interactive Software (OTIS).

oSupported all aspects of printing, scanning and record retrieval within HPF.

oInvolved with the implementation of patches and updates to HIM applications.

oInvolved in executing any projects involving optimization, process improvement or decommissioning of HIM-related applications.

Tasked with assisting the HIM function by reviewing STAR-generated merge reports between two different EMR systems (EPIC and STAR) using Quadramed SmartIX and verifying patient record merges did not create duplicates in the Enterprise MPI.

Provided access to Cerner applications to new users in Cerner Security, ensuring student nurses, resident physicians and temporary clinicians had the appropriate access to Cerner application resources.

Worked directly with the Director of Quality Assurance to devise implementation strategies for ITIL methodologies throughout the hospital system, including Change Management, Release Management and Service Catalog development.

Education

Prince George's Community College, Largo, MD - Graphic Arts/Visual Communications

University of MD, University College - IT Management - course study for BS Degree

Certifications & Associations

ITILv3: Foundations Certification, 9/2009

ITILv3: Service Offerings and Agreements Certification, 11/2009

Hyland: OnBase System Administration Certification, 01/2016

McKesson: Horizon Patient Folder Advanced Technical Training for Enterprise Imaging Certification

Government Blockchain Association: Blockchain Healthcare Solutions Specialist Certification

Government Blockchain Association: Pro Member, 2019- Present

Chairman/Lead- GBA Blockchain Healthcare Working Group, 2019 - Present

DC Financial Services Regulatory Sandbox and Innovation Council: Mayoral Appointee, SME for Blockchain Technologies, 2019 - 2022

Chairman - DCFSRSIC Sandbox Structure Committee

Chairman – Breadcoin Technology Council, Breadcoin Initiative in Baltimore, MD And Washington DC

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