Scrum Master Business Analyst
Resume:
Oludare Abdulkabir Akinyemi
***********@*****.***
PROFESSIONAL PROFILE
In-depth and Practical knowledge of Gathering requirements through meetings with different Client. Best practice in defining Business Requirements and translating them into the creation of epics User stories with acceptance and testing criteria. Expert in working with the Development team to ensure the solution is technically feasible. Identifying areas to manage implementation efforts and assist to illustrate and configure the solutions. Conducting time to time interface with client to report the progress of the development cycle of the requirement while supporting training. Testing and change Management activities based on the requirements. Sound knowledge about SDLC technicalities.
Technical skills: Requirement Gathering, BRD, Project Implementation, Business Requirement, Ms365, SDLC, HRSD, UAT, ITAM. ITOM, Excel, Microsoft Project, PowerPoint, Visio, Quality Assurance, Microsoft tools, Jira, Confluence, ServiceNow, Agile 2.0, Visio, SQL, Scrum Master, Kanban, Continual Service Improvement (CSI), Visual Task Board, Incident Management, Change Management, Service Catalog, Service request fulfillments, Problem Management. CMDB (Discovery), outlook.
JOB EXPERIENCE
Business Analyst Sept 2020- Till Present
Bank of America – Atlanta Ga
Responsibilities:
Facilitate meetings with system owners and other stakeholders to gather business requirements.
Creating Process and Workflow diagrams to support requirements.
Prioritize requirements with Architecture/Solution Design
Working with Process Owners to help identify technical requirements and guide them through SDLC until Production release.
Proactively eliminate barriers, coach team members on best practices and run scrum ceremonies.
Working with the development team to continuously refine the documented requirements.
Perform user acceptance testing.
Update, implement, and maintain procedure.
Worked on Incident management, Change management and Knowledge Articles on the ServiceNow Application.
Facilitates assignment, prioritization, and resolution of issues. Communicates status and closure with end users and escalates to manager as required.
UAT Support for Customers
Provide quality control reviews.
Ability to train on ServiceNow development process.
Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and project management with regular updates on deliverable timeline and project status.
Facilitating Language translation where applicable
Performs Implementation and Upgrading
Business Analyst Jan 2019 – Sept 2020
Actelion – Newark, New Jersey
Roles and Responsibilities:
Facilitate meetings with system owners and other stakeholders to gather business requirements.
Implement dynamic customer service solutions.
Assisting Customers with reliable and informative solutions about their Process.
UAT Support for Customers
Prepare and deliver client presentations and work products/prototype.
Support testing activities during each sprint
Translate business requirements into user stories for the development team.
Participates in reviews of plans associated with project execution.
Perform stakeholder engagement, outreach activities, and facilitate Agile ceremonies.
Responding to and supporting system issues/requests as evidenced by following documented on call, downtime, and request for service procedures in accordance with Technology Services documentation standards.
Support Resource Innovations' business objectives and enhance efficiencies of internal and external systems and workflows.
Write gap analysis reports as well as use-cases.
Write Technical Requirements and Specification Documents
system support for suite of Energy Efficiency management products
Review full life cycle development of enterprise software systems and ensure projects adhere to the life cycle.
Support implementation of business logic, user interfaces, and databases.
Business Analyst Jul 2016 – Dec 2018
Automic Solutions – Atlanta Ga
Roles and Responsibilities
Facilitate meetings with system owners and other stakeholders to gather business requirements.
Prepare and deliver client presentations and work products/prototype.
Support testing activities during each sprint
Understands business needs and priorities at a tactical level Represents business owners throughout the planning, development, and release processes.
Conducts interviews, research, and requirement workshops to understand the needs of the business and translate them into end-user stories following the S.M.A.R.T guidelines.
Establishes story acceptance criteria, necessary metrics, and overall intent/goal.
Translates technical complexities to business owners to drive solutions.
Worked on Incident management, Change management and Knowledge Articles on the ServiceNow Application.
Responsible for managing changes to requirements, specifications, and their documentation.
Prepares visuals to communicate and acquires buy-in on stopgaps, recommendations, and solutions.
Recognizes, communicates, and mitigates risks within a project.
Education and Certifications:
Scrum Master Accredited Certification
Quality Assurance Engineer Certification
H2kinfosys
ITILv4
Bachelor of Science in Public Administration
University of Lagos
2017
Diploma in Mass Communication
State University
2011
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