Service Representative Customer
Resume:
Angela Taylor
Westmont, IL *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
OESC
October 2020 to Present
Processing Unemployment Claims
Contractor
DoorDash Insta-cart Shipt - Westmont, IL
July 2017 to Present
My duties include grocery shopping with delivery or picking up food orders with delivery. Host/Waitress
Birches - Clarendon Hills, IL
July 2019 to May 2020
Worked in the Culinary Department as a Host/Waitress Duties Include proper seating areas as well as taking residents food and drink orders. Retrieve from pick up area and serve. Reset dining area and prep for next serving. Hostess/Waitress
Aspire - Westmont, IL
October 2018 to May 2019
Work in the culinary department. Assist with prep for residents meals. Serve residents and reset dining area along with various jobs that include cleaning, prep for next shift, napkins along with various other duties to provide a great dining experience.
Cashier/Customer Service
Mariano's Fresh Market - Westmont, IL
March 2016 to April 2017
Customer service skills while cashiering scanning items selected by the customer for purchase. Homecare Aide
Sahara Home Care - Melrose Park, IL
September 2014 to January 2016
Duties: Handle the client affairs. Assist with daily food prep as well as transporting to appointments along with home maintenance.
Retail Sales Associate
Pendleton - Oak Brook, IL
August 2012 to November 2014
Duties: Assist customers with clothing selections and purchases. Sales and Customer Service
Customer Account Executive
Comcast - Woodridge, IL
February 2007 to June 2012
Duties: Answer incoming billing/technical calls as well as sales. Front Store Supervisor
CVS Pharmacy - Hillside, IL
September 2001 to June 2009
Duties: Responsible for ensuring quality customer service by managing cashiers/training, weekly inventory, customer service, store financial deposits and also open/close store location. Education
High school or equivalent in Business Administration Triton College - River Grove, IL
1993 to 1995
Skills
• EXCEL, MS EXCEL, MS OUTLOOK, OUTLOOK, MS POWERPOINT, Host, Hostess, Waitress, Restaurant Server, Waiter
MS Word
MS Excel
MS Outlook
MS PowerPoint Windows
• Busser (Less than 1 year)
• Customer Service (10+ years)
• Host (2 years)
• Hostess (2 years)
• Waitress (2 years)
• Culinary Experience
• POS
• Serving Experience
• Home Care
• Caregiving
Assessments
Home Health Aide Skills — Proficient
August 2020
Providing care to patients in a home setting
Full results: Proficient
Caregiver Fit — Proficient
August 2020
Measures the traits that are important for successful caregivers. Full results: Proficient
Customer Focus & Orientation — Highly Proficient
August 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Food Service: Customer Situations — Proficient
August 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient
Work Style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work
Full results: Familiar
Customer Service — Highly Proficient
October 2020
Identifying and resolving common customer issues
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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