Angela Taylor

Westmont, IL *****

advy3b@r.postjobfree.com

708-***-****

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

OESC

October 2020 to Present

Processing Unemployment Claims

Contractor

DoorDash Insta-cart Shipt - Westmont, IL

July 2017 to Present

My duties include grocery shopping with delivery or picking up food orders with delivery. Host/Waitress

Birches - Clarendon Hills, IL

July 2019 to May 2020

Worked in the Culinary Department as a Host/Waitress Duties Include proper seating areas as well as taking residents food and drink orders. Retrieve from pick up area and serve. Reset dining area and prep for next serving. Hostess/Waitress

Aspire - Westmont, IL

October 2018 to May 2019

Work in the culinary department. Assist with prep for residents meals. Serve residents and reset dining area along with various jobs that include cleaning, prep for next shift, napkins along with various other duties to provide a great dining experience.

Cashier/Customer Service

Mariano's Fresh Market - Westmont, IL

March 2016 to April 2017

Customer service skills while cashiering scanning items selected by the customer for purchase. Homecare Aide

Sahara Home Care - Melrose Park, IL

September 2014 to January 2016

Duties: Handle the client affairs. Assist with daily food prep as well as transporting to appointments along with home maintenance.

Retail Sales Associate

Pendleton - Oak Brook, IL

August 2012 to November 2014

Duties: Assist customers with clothing selections and purchases. Sales and Customer Service

Customer Account Executive

Comcast - Woodridge, IL

February 2007 to June 2012

Duties: Answer incoming billing/technical calls as well as sales. Front Store Supervisor

CVS Pharmacy - Hillside, IL

September 2001 to June 2009

Duties: Responsible for ensuring quality customer service by managing cashiers/training, weekly inventory, customer service, store financial deposits and also open/close store location. Education

High school or equivalent in Business Administration Triton College - River Grove, IL

1993 to 1995

Skills

• EXCEL, MS EXCEL, MS OUTLOOK, OUTLOOK, MS POWERPOINT, Host, Hostess, Waitress, Restaurant Server, Waiter

MS Word

MS Excel

MS Outlook

MS PowerPoint Windows

• Busser (Less than 1 year)

• Customer Service (10+ years)

• Host (2 years)

• Hostess (2 years)

• Waitress (2 years)

• Culinary Experience

• POS

• Serving Experience

• Home Care

• Caregiving

Assessments

Home Health Aide Skills — Proficient

August 2020

Providing care to patients in a home setting

Full results: Proficient

Caregiver Fit — Proficient

August 2020

Measures the traits that are important for successful caregivers. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Food Service: Customer Situations — Proficient

August 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient

Work Style: Reliability — Familiar

August 2020

Tendency to be dependable and come to work

Full results: Familiar

Customer Service — Highly Proficient

October 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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