Lisa Perez
Front Desk
San Antonio, Tx *****
**********@*****.***
Self-determinded and dedicated individual, I have the skills and knowledge with ample ambition to succeed in any employment environment that I may encounter. Eagar to learn, I am always willing to help others in any way possible. By creating a team environment, and having strong work ethics.
Work Experience:
Team lead
Westover Hills Dermatology- San Antonio Tx
December 2017 to February 2023
. Handle administrative task
. Verify insurance eligibility for medical insurance for upcoming appointments by utilizing online websites or by contacting the insurance carriers directly
. Generated superbills for clinic daily
. Scanned in superbills into patients charts
. Checked patients in and out providing assistance to patients with new patient paperwork.
. Scheduled New, Follow-up and canceled appointments
. Answer phones
. Collect co-pays and past balances
. In charge of front end training
. Responsible of weekly bank deposits
. Worked on new and follow up referrals daily
. Mailed out Monthly patients statements
. Maintain inventory of office supplies
Office Manager:
Quik Cash - San Antonio Tx
February 2007 - April 2015
. Answering phones
. Making new loans in person
. Pre-qualifying customers for new loans on phone daily
. Weekly Auditing
. Counting all cash in store daily
. Making collection calls multiple times a day
. Marketing 3 times a week
. Check cashing
. Western Union sending and receiving wire transfer
. Hiring and Firing personal
. Weekly Branch meetings
. Daily morning meetings for daily goals
. Human Resource duties write ups and one on one meetings
. Training new hires
. Manage the P&L to meet all budgeted numbers to meet company's expectations
. Work with customers to find the best financial solutions to fit their needs
. Verify customers information and process loans
Skills:
. Insurance Verification
. Multi-lane Phone Systems
. Office Management
. Clerical Experience
. Payroll
. Hippa
. Medical Scheduling
. Medical Records
. Medical Receptionist
. Bilingual
. Data Entry
. 10 key typing
. Management
. Communication Skills
. Phone etiquette
Languages:
Spanish - Fluent