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Data Entry Customer Service

Monroe, GA
March 17, 2023

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Cassidy Wilkerson

Monroe, GA


A little about me...I'm a wife and mother of four ranging from 3 to 13. I am a motivated self starter and also willing to be a team player. I have a variety of different skills, such as, caregiving, landscaping, assembly line, picking/packing, auto mechanics, horse grooming, just to name a few, as well as employment history. I am looking for a full-time position preferably 1st shift. If you can teach me I can learn it.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Delivery Driver

DoorDash - Monroe, GA

July 2022 to Present

I would pick up and deliver customer orders in a timely efficient manner. Always checking orders for accuracy and following directions for speedy deliveries. Outbound Packer

Amazon Warehouse - Jefferson, GA

October 2019 to May 2021

Originally I was responsible to packaging customer orders. I was required to meet production needs and was very successful! By the time my employment ended with Amazon due to COVID I was cross trained in many different departments. For example, problem solving, damages, picking, ship dock, in bound just to name a few!


Hire dynamics - Braselton, GA

February 2018 to August 2018

As a packer I was responsible for meeting minimum requirements in order to be employed as well as keeping up with production needs. It wasn't to long before I was running a high performance average. Position also required cross training in other departments as needed. Dealer Sales Representative

RBL Enterprises - Pensacola, FL

August 2016 to January 2017

As a dealer for RBL Enterprises we were responsible for setting appointments, and effectively demonstrating the product in a manner in which the customer can not refuse. Pay was commission based with some awesome prizes as well as trip incentives for top dealers. I won a trip to Las vegas for meeting sale requirements as a new dealer.

Cold Bar Prep

Golden Corral - Winder, GA

October 2013 to May 2014


Change labels and rotate stock and prep, open, stock, and keep clean salad bar, complete daily prep list by following food production guidelines and recipes, keep area clean and sanitized, ensure that product stays within safety temperature.

Skills Used

The ability to multitask in order to complete daily prep requirements while setting up and keeping the salad bar stocked was essential. Also it was imperative to be able to follow recipes and proper guidelines for washing, cutting, and prepping food product as required by Golden Corral. Receptionist

KOK Recycling LLC - Winder, GA

July 2010 to May 2012


I was responsible for greeting, weighing customers vehicles in and out and issuing payment for correct materials, documenting proper metal materials and weights, documenting all customer information according to state guidelines, paying bills, setting up commercial accounts including drop off, pickup, and payment dates, payouts to commercial accounts, maintaining proper bookkeeping, accurate filing of official documents, reporting required documents to the state, performing accurate data entry of days material numbers in order to maintain inventory, payroll, and answer phones. Accomplishments

When I started the office was very unorganized and state guidelines were not being followed correctly. I was able to pull all the paperwork together and post the proper guidelines before and legal action was pursued. Also I was able to rebuild damaged customer relationships due to poor management. Skills Used

This job required the ability to multitask and be observant in a fast paced environment and maintain a professional courteous attitude while interacting with the customers as well as co workers. Also, as state laws on scrap metal were changing at the time of my employment, it was essential to remain knowledgeable of any changes in order to protect myself, as well as, the company from any legal action. To-Go Window

Kellies Home Cooking - Loganville, GA

July 2010 to June 2011


I made cornbread mix in large quantities, cooked cornbread and biscuits to accommodate to go and dine in orders, maintained enough soup and stew to last throughout shift, answer phones, take and make call in and walk in orders, and assist in proper cooling methods for prepped food keeping within safe temperature range, count register at beginning of shift and count down register at end of shift and complete nightly deposit into safe. Also, provide the front of house with any help as needed with busing tables, getting drinks, or running food orders.

Skills Used

There was a significant need for flexibility and the need to multitask. All the while a professional and courteous attitude is present.

Department Manager

Goodys Family Clothing - Winder, GA

September 2004 to November 2005


While in the position of customer service cashier I was responsible for timely checkout of customers, as well as, processing item returns according to return policy, answering and directing phones calls, and processing damaged and returned items. As the cash office representative I preformed the same duties as the customer service cashier only now I was responsible for counting and verifying the amount of money in the safe at the beginning and end of shift, counting registers for open and close or shift change, preparing and making daily deposits to the bank, making change orders as needed, which included calling them into the bank and picking up, and completing all paperwork required daily in reference to returns processed and money transactions to be pulled if corporate was to perform an audit. As the women's department head my responsibilities included checking my area for cleanliness and organization, gathering any items that did not belong or were out of place, check for price changes, display changes, or sign changes, stock floor with new merchandise and/or changing any floor layouts as instructed by management, process any damages or returns, and follow up with management for any big projects. During the short time in which I was a key carrier my daily duties included being the opening manager and the manager on duty until another manager was available. The responsibility of being a key carrier and manager on duty meant that I was solely responsible for the entire store being run according to corporates guidelines.


When I was hired at Goodys I was a seasonal temp. Due to unexpected circumstances I had to move and transferred as part time associate. Upon my arrival at new store I took the position of customer service cashier. From there I moved up to be the cash office rep. For a brief time I was key carrier while someone was on maternity leave and upon her return I moved to be a department head. Skills Used

At this job I learned how to handle customers in sticky situations and keep it under control. I was able to utilize decorating and merchandising skills, multitasking, money handling, customer service and having authority and the responsibility that comes along with it. Education

N/a in Psychology

Columbia Southern University - Orange Beach, AL

2011 to 2012


• Customer Service, Office Management, Data Entry, Merchandising, Receptionist (10+ years)

• Picker Packer

• Picking Packing

• Warehouse Associate

• Shipping Receiving

• General Labor

Certifications and Licenses

Driver's License

Additional Information

I consider myself to be a reliable and dedicated employee. I am a fast and efficient learner. If I don't have any experience or work history in a specific area I am confident with training that I can perform the duties required. I am very versatile and have a variety of skills not related to my work history. I have the ability to follow directions in order to complete tasks that I know very little or nothing about. For example, I have learned how to fix my car on my own by watching instructional videos and have succeeding and gained knowledge about something new. I also have the ability to remain calm and effective in stressful situations and find that I enjoy working under the pressure of meeting deadlines.

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