Clermont, FL
*************@*******.***
RALPH RABASCO
OBJECTIVE
EDUCATION
Bachelor Of Science in Business Management
Everling College – St. Cloud, MN 1992
As a solution-oriented professional, I am seeking to lead and strengthen territorial business performance through SMART goal setting, high-level strategic decision-making, business planning, E2E supervision, and augmenting productivity to improve the bottom line.
PROFESSIONAL EXPERIENCE
PROFESSIONAL SKILLS
DISTRICT MANAGER
Strategic Direction ꟾ Business Development ꟾ Competitive Analysis ꟾ
Financial Oversight
A dynamic and visionary leader with over 30 years of excellence in optimizing daily regional business operations through continuous process improvement. Adept at identifying new opportunities and revenue streams. Skilled in opening communication channels for effective networking to create an ideal customer profile, offering consultations that resulted in long-term business relations. Use modern technology to monitor trends and customize solutions for managing multiple services portfolios, controlling resources/capital, cost-saving, customer relations, and sales.
•Business Acumen
•Sales & Marketing
•Planning and Implementation
•Process Improvement
•Relationship Building & Collaboration
•Communication & Negotiation
•Account Management
•Independent and Team Work
•Team Training & Development
•Critical Thinking, Research & Analysis
•Forecasting & Budgeting
•Risk Assessment and Mitigation
•Prioritization & Time Management
•Problem Solving
PROFESSIONAL ATTRIBUTES
•Possess excellent organizational skills coupled with experience in scaling a business and increasing operational capacity while effectively handling challenges and promoting constant innovation
•Hold an analytical mindset and conduct extensive market research to determine different KPIs for restructuring end-to-end daily store functionalities for optimal ROI
•Skilled in building professional relationships with internal and external stakeholders by using extraordinary strategies to communicate while interacting with a diverse base of people
TECHNICAL EXPERTISE
•MS Office Suite
•ADP Software
•Paychex Payroll Software
District Manager
Stor-Rite Self Storage - West Palm Beach, FL 2018 – Present
PROFESSIONAL EXPERIENCE
REFERENCES
Available upon request
•Directed 74 Site Managers to streamline district-wide human resources, revenue management, procurement, finance, and marketing operations across 34 facilities
•Managed vendor relations and negotiated cost-effective contracts with 8 different vendors to maximize services
•Accomplished 5% growth in revenue by developing and executing regional-level strategies to grow the storage portfolio and market each store’s unique strengths and opportunities.
•Reviewed and revised rental rates, discounts, and special offers resulting in 90% insurance sales, $250 per month merchandise sales, and less than 1% AR
•Partnered with team members to solicit customer feedback, analyze P&L and financial reports for determining performance trends, and restructure the strategies to address issues
•Implemented business and customer satisfaction initiatives, resulting in 88% occupancy retention and the highest return on investments
Storquest Storage – Orlando, FL 2011 – 2018
•Led a team of 54 direct reports to drive in/outside sales, develop new markets, and manage key client accounts
ADDITIONAL WORK EXPERIENCE
•Reduced AR from 12% to <1% by growing merchandise sales from $120 to $520 per month and increasing occupancy rate from 81% to 94%
•Boosted lead generation, 6% revenue growth, and 85% retention through successful deal closing and superior client care
•Served as an investment liaison and facilitated communication between operations and private owners
•Scheduled and organized regular meetings with direct reports and business partners to evaluate ongoing programs and maximize operational performance
District Manager & New Store Opening Director
Dick’s Sporting Goods - Orlando, FL 2003 – 2011
•Oversaw operational management, customer services, budgeting, payroll, HR, and P&L of 36 Store Managers across 12 locations, supervised the remodeling of 5 sites, and exceeded 23% revenue growth through effective analysis, forecasting, and restructuring strategies
District Manager
Holiday Station Stores 1992 – 2003