***** ** ***** ** ** Phone: 505-***-****
Albuquerque, NM 87123 E-mail: ********@***.***
Norma A. Jaramillo
Objective Skilled, self-motivated, flexible, fast-learner, result-oriented, dedicated and
trustworthy employee seeking position that will utilize 36 years of
skills and experience in the dental/surgical field.
Education Career Step, Online Course 5/2021- 10/2022
Central New Mexico Community College 2016-2020
Continuing Education, Workshops and Classes at various places and cities.
UNM Continuing Education 6/2014-7/2014,
Computer Skills for the Work place
Luna Vocational Institute, Las Vegas, N.M. 1984-1985:
Dental Assisting
Accreditations Health, Wellness and Public Safety Certificate
Medical Coding and Billing Certificate
Pre-Health Associates degree
Fine Arts Associates Degree
Dental X-ray Certified State of New Mexico
Work Experience
07/2019- 04/2022 UNMMG Department of Dental Medicine
Dental Assistant with Special Needs Patients
•4, 6, & 8 Handed Dentistry: Assisting the dentist in the care of patients’ dental needs in clinic
•Patient Care: seating patients for treatment, if needed, place proper adaptations for the patient’s safety, dismissing patient with caregivers.
•Other duties include preparing proper equipment and instruments for procedures in clinic.
•Sterilizing, handling of instruments and cleaning of procedure rooms.
•Use of personal protective equipment.
•Handling and disposing of hazardous waste.
•To perform my duties, I utilize computer systems: Eaglesoft, Cerner, Romexis, Emagine and Microsoft Office.
•Taking digital and phosphorus plate x-rays
•Inventory of supplies
•Ordering of supplies (maintain records).
•Maintaining equipment
07/2011-7/2019 UNMMG Department of Dental Medicine
Dental Assistant for the Dental Ambulatory Center /Resident Clinics
• Above mentioned Duties
•Arrange annual inspection of X-Ray shields/aprons.
•Order supplies, with full consideration to budgetary restraints and financial limits. In preparation of Lawson system (inventory software), collected extensive information on supplies for data entry.
•Perform quality assurance evaluations on janitorial staff to ensure AAAHC standards are met. Compile records and paperwork monthly and forward to operations.
•Communicate with Senior Operations Manager; prepare PDSA's and PSN's requested which include financial cost control procedures and budget.
•Primary team member who conducts orientation and training of all incoming Residents and Dental Assistants to work in the Dental ASC to include but not limited to proper use of PPE (Personal Protective Equipment), surgical scrubbing and the instruction on proper protocol in the procedure room.
•Conduct consultations with a diverse community of patients: explain paperwork which includes patient rights and responsibilities, privacy act, HIPPA, transfer of patient records, patient translator form, and any other forms required and collect for preparation of procedures.
• Given the responsibility for organizing the soiled workroom, clean workroom, supply/equipment room, OR 1 and OR 2, receiving room, for the AAAHC certification inspection April 1, 2019.
•Developed sterilization logs for ASC, CDS, and Novitski Dental clinics: date, load #, load contents, and all other information needed to meet AAAHC standards.
•Infection coordinator- Maintained Infection control for all dental clinics which included, but not limited to, reviewing sterilization record from clinics, maintaining proper infection control for all dental clinic, training employees in proper sterilization technique.
•Rotate to other dental clinics as needed.
•Provide front desk coverage, which include the following duties.
•Answering phones
•Check in patients
•Scheduling appointments in Eagle soft and Cerner programs
•Preregister patients in Cerner, which includes verifying insurance and entering patient demographics.
•Financial/Cash Management- Collect payments, generate patient receipts, follow UNMMG cash management policies and procedures.
•Generate charge documents and other billing paperwork at time of patient’s clinic appointment.
•Verify insurance coverage and obtain prior authorizations.
•Process referrals.
•Maintain record keeping, gather, enter, and update data as required.
•Perform miscellaneous job related duties as assigned.
07/2009- 06/2011 Carrie Tingley Hospital Dental Special Needs Clinic: Dental Assistant
4/2009-5/2009 Westside Oral Surgery, Albuquerque, NM: Dental Surgical Assistant
4/1991-8/2008 Dr. Steven B Roholt OMS, Albuquerque, NM: Dental Surgical Assistant
04/1987-03/1991 Dr. Gary Ross, Albuquerque, NM: Dental Assistant
08/1986-04/1987 Lakeside Dental Group, Metairie, LA: Dental Assistant
04/1986-07/1986 Dr. Stephen Primrose, Albuquerque, NM: Dental Assistant
08/1985-04/1986 Urgent Care Dentistry, Albuquerque, NM: Dental Assistant
References Available upon request.