Maintenance Worker Sea Lion Caves Team
Sea Lion Caves - Florence, OR 97439
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Contact information
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Full Name
Kayla Dugger
Email Address
************@*****.***
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City, State
Florence, OR
Phone Number
Resume
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Kayla Dugger
Cleaning specialist
Florence, OR 97439
****************@***********.***
Responsible individual with over 15 years customer experience in retail and customer service, and I have two years experience in housekeeping, solid team player with upbeat positive attitude, motivated to maintain customer satisfaction.
Core Qualifications:
Active listening skills
Strong organization skills
Energetic work attitude
Store maintenance ability
Customer service expert
Opening and closing procedures
Adaptive team player
Sharp problem solver skills
Time management
Mulitiline phone systems
Willing to relocate to: Reedsport, OR - Florence, OR - Newport, OR
Authorized to work in the US for any employer
Work Experience
Retail Merchandiser
SAS Retail Services - Florence, OR
September 2020 to Present
Merchandising
Supervisor
Hilltop station - Boise, ID
April 2018 to Present
Cleaning, stocking, currently working up to become manager, stocking coolers, and processing orders,managing employees
Director Housekeeping
Busy Bear Cleaning - Florence, OR
January 2018 to Present
Air bnbs making beds, cleaning vacation rentals, cleaning restaurants, classrooms, private house cleanings, managed employees, checked houses made schedules
Payroll Manager
Busy Bear Cleaning - Florence, OR
February 2017 to Present
Oversee payroll department, assist with writing payroll and with employees in department
McDonald's Team Member
Darmody Enterprises - Boise, ID
September 2016 to Present
I am responsible for taking customer orders and handling cash and registers, providing a safe and secure environment for the customers
Freelance Writer and Editor
Penguin Random House - Florence, OR
Present
Writing non fiction and children's books
Metro PCS Sales Associate
Metro PCS T-Mobile - Boise, ID
March 2016 to April 2018
Customer service, helped customers with cell phone issues, managed wireless store
Front Desk Receptionist/Housekeeper
Burley Inn - Burley, ID
October 2015 to January 2016
Responsibilities:
Clean floors to satisfaction of all guests
Swept, mopped and vacuumed all occupant rooms
Stock cart with supplies
Remove trash and dirty linen from guest rooms
Replenished toiletries and guest supplies
Supplied guests with extra toiletries
Supplied guests with extra towels
Kept guest rooms clean, neat and orderly
Cleaned and returned vacant rooms to occupant ready status
Emptied and cleaned all waste receptacles
Front desk checked in guest made sure they had everything they needed called down to housekeeping about checkouts
Temporary Employee
Family Dollar - Bellevue, ID
March 2013 to May 2013
March 2013 to May 2013
Responsibilities:
Communicated merchant needs and issues to supervisors in a timely fashion
Stocked store with merchandise that was available.
Promoted customer service satisfaction
Cleaned and maintained neat orderly product displays
Collaborated with customer service team to give exceptional service throughout the entire store
Offered exceptional customer service
Differentiate and promote company brand maintained appealing and visual effective displays for entire store.
Barista
Starbucks
June 2011 to November 2011
Responsibilities:
Managed morning Rush of customers daily with efficient level-headed customer service
Adhered to recipe and presentation standards for special orders
Correctly followed all health safety and sanitation guidelines
Weighed, ground, packed coffee for customer orders
Greeted customers with pleasant smile and superior customer service
Greeted and connected with every customer
Maintained highest standards of conduct and service
Maintained clean and sanitized workspace
Cleaned equipment
Carried out closing duties and opening duties
Education
High school diploma in General Studies
Wood River High School Hailey - Hailey, ID
Skills
• Microsoft PowerPoint (5 years)
• Customer Service
• Food Service
• Crew Member
• Barista Experience
• POS
• Cash Handling
• Host/Hostess
• Coffee Experience
• Sales Experience
• Cleaning Experience
• Cashiering
• Serving Experience
• Busser
• Commercial Cleaning
• Food Preparation
• Retail Sales
• Animal Care
• Shift Management
• Planograms
• Assistant Manager Experience
• Front Desk
• Merchandising
• Inventory Control
• Property maintenance
• SAP
• Payroll
• Human Resources Management
• Store Management Experience
• Conflict management
• Typing
• Communication skills
• Recruiting
• Employee Orientation
• Interviewing
• Accounts Payable
• Performance Management
• Benefits Administration
• Dayforce
• Equine Experience
Awards
CPR Certified
March 2000
Barista certification
July 2011
Certifications and Licenses
CNA
March 2015 to June 2029
driver's license
April 2020 to April 2028
Food Handler Certification
Additional Information
Built houses in Mexico for young life church.
Trained handicapped children to ride horses at sagebrush arena
Employer questions
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Which shift(s) are you available to work?
Day Shift
Night Shift
Overnight Shift
Experience
Retail Merchandiser
SAS Retail Services