Product Tester Administrative Assistant
Resume:
Chaquanda Y. Heyward
Brooklyn, NY 11235 Email:*********@*****.***
OBJECTIVE: To obtain a position in the Customer Service field that will enable me to grow and become a great asset to this company.
SUMMARY: Administrative Assistant with five years’ experience in the customer service industry. Excellent communication and organization skills. Outstanding ability to multitask, fast learner, and team player.
EXPERIENCE: 2001-2007 Kaplan Teachers New York, NY
Teacher/Administrative Assistant
• Taught students Math and English
• Assisted in the distribution of snacks at snack time
• Created fun ways for all students to participate in reading and answering questions
• Controlled telephones and retrieved messages for Teachers
• Organized and filed documents for quick and easy access
1999-2003 New York Housing Authority New York, NY
Home Health Aid
• Administered oral medications as directed
• Assisted with basic recommended exercises
• Maintained cleanliness of patients’ rooms
• Helped patients with grooming activities and assisted patients, getting in and out of bed
• Transported patients to their rooms
• Organized activities for patients
2000-2001 Lincoln Square Movie Theatre New York, NY
Ticket Taker/Cashier
• Persuaded customers to buy items to increase company’s revenue
• Operated multi-line switchboard to answer questions for incoming customers
• Communicated with customers to find out their wants and needs
• Estimated cost of products to provide exceptional service to customers
EDUCATION: 2004-2005 Grace Institute New York, NY
Business Skills Program
Graduated with certificate of completion
1993-1999 Saint Raymond Academy Bronx, NY
Earned High School Diploma
SKILLS: Microsoft Word, PowerPoint, Excel, Microsoft Windows Vista, and type 55 wpm
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