Juan Tavarez
Bronx, NY *****
Home 646-***-**** Email: **********@*****.***
Objective: To continue to work and serve the community for which I have great respect and admiration for.
Profession experience:
HF management Services, Healthfirst Inc. 2015- 2022 Community Engagement Manager
● Creation of Sales Opportunities to the Company, partnering with Community organizations and Hospitals producing events, sales presentations and educational activities.
● Briefed and Assisted the VP of community Engagement with relevant issues and emerging concerns in community partnership.
● Assisted the Executive Director in Developing speeches and public statements that are factual and reflective of actual Community Engagement issues.
● Managed, monitored and maintained a grasp of political relationship with Elected Officials at the City, state and Federal Levels.
● Support my team in monitoring community initiatives and develop high performance in terms of intended community impact.
● Analyze and recommend actions to adjust programs, objectives designed and delivered according to the Company Policy and best practices in order to achieve optimal results.
● Assisted with Planning implementing Healthfirst events and meetings with external stakeholders
● Maintained good relationship with Media, community groups and members of others organizations
● Responsible for facilitating the best performance of volunteers and ac hoc team
● Represented Healthfirst to the public, government and external agencies
● Ensure that programs of special events and communications were relevant and in harmony with the goals of the agency and were contributing to the outcome of the Company
● Provided information and maintained a master calendar of major events and initiatives covering all my assigned areas of responsibilities( Bronx - Manhattan- Westchester County- Rockland County- Newburg County- Sullivan County- Spring Valley and Nanuet.
● Provide Premiums, Logistic and possible outcome with specific strategy for each single event giving to my team tools to develop successful events on each territory.
● Represent the Company at national and International Forums and health care initiatives.
● Achieves and exceed quarterly engagement goals
● Communicate and manage conflicts working closely with my team and community partners by relating to others in open accepting manners and treat everyone with dignity and respect while focusing on diversity and inclusions. 2005-2015- Healthfirst Site Development
● Responsible for developing and managing valued partner relationships directly with community- based organizations and providers for the purpose of creating, enabling and nurturing growth and engagement opportunities in the Market
● Partners Closely with Local & Regional and individual leadership to execute and engagement plan that include strategies targeting market changes, results and others factors
● Facilitate execution Marketing plans to support our sales and Marketing teams
● Responsible to develop and create community events focus on diversity and different line of business reaching out by demographic areas of penetration 2003- 2005= Healthrfirst PHSP Sales Manager
● Open New Sites for My Sales Team on each working areas
● Review their Sales applications before submission for processing
● Tracking each single sales production in terms of Leads, sales and new prospecting
● Attending to Partnership meeting with Hospitals and FQHC Managers and Directors
● Submit a Weekly Sales Productor report to the regional Director including each sales team agent production and assigned goals
● Weekly Sales Coaching to the team in the field
● Maintain excellent data by updating contact information, lead status, deal stage, meeting outcomes and notes
● Schedule weekly motivational sales meeting to review Company goals and strategy
● Keep pulse of the market and competitive landscape while working directly with founders on setting the right product and pricing strategy. 2002-2003=Medicare Facilitate Enroller
● Cultivate maintain and build relationship with potential members, external business and the community through telephone, virtual and face to face interactions with individuals and groups
● Responsable to drive self generated sales, meetings and meet goals whiles working independently
● Build relationship with partners hospitals and open marketing sites
● Review and submit daily sales production observing daily and weekly goals
● Keep updated book of business as working tools for future review and Company level and state request
● Conduct Verification call with potential members on the phone before full disclosure 2000-2002= PHSP Sales Facilitated Enroller
● Educate Potential Members about Medicaid and CHP health benefits
● Works with external partners, maintain positive working relationship with owners and partners hospitals, kee providers and vendors as needed
● Manage and Maintain business documents, retention policies for the sales business unit
● Manage and report enrollments. Develop and maintain various daily, weekly, monthly quarterly and ad-hoc business sales report
Education:
Graduated as Lawyer at Universidad Tecnologica de Santiago (Utesa) 1992 New York State Opportunity - Citizen Preparedness Corps 2014 Works Merits & Accomplishments
2019-2020= Recognitions by Several elected Officials and Community Organizations for conducting initiatives to support Bronx, Westchester, Rockland county, Sullivan County and Newburg with health care access and support with Covid 19 pandemic. 2015=Healthfirst Recognition award as best Site Developer 2015= Appreciation for Dedicated Services to Healthfirst by CEO Pat Wang 2014= Community Award by Jerome Gun Hill BID
2013= Thomas Gues Senior Center-Neighborhood Shop Award as best Partner 2014= New York City Council Citation as best Community Leader & Liaison 2012= New York State Assembly Merit Citation as Community Services Partner 2012= American Dreams services Award for Contributions and Leadership 2012=Community Services Award by Tiebout Tenants Association 2011=New York City Council Business Award
2010=Achievement Certificate from Jamali Uagucha USA 2005=FQHC Morris Heights Health Center- Partnership Award