Assistant Manager Student Advisor

PRAGATHI LOKWANI

Fairfax, VA • advxpb@r.postjobfree.com • 571-***-**** •

https://www.linkedin.com/in/pragathi-lokwani-59218049 Leveraged the vast experience and expertise to improve a company's productivity and save organizations time by attracting top-performing professionals on mentioned skills Expertise: Talent acquisition(IT & non IT recruitment), operations, counseling, customer handling, client relationship, front-desk, interview process, on-boarding, compensation and employee engagement.

Education

● DAVV University, Pioneer Institute of Professional Studies – Indore, India May 2009 Master of Business Administration (International Business)

● Barkatullah University, Satya Sai College for Women – Bhopal, India May 2006 Bachelor of Commerce

Experience

● Edureka June 2015 – Oct 2017 Assistant Manager, Instructor Management

- Translate business requirements into learning and organization development strategy.

- Involved in instructor hiring from India & overseas, conducting virtual interviews and demo sessions.

- Planning batches for various technology courses spreading across various time zones for 3000+ trainees from multiple countries

- Worked towards short listing relevant and experienced Instructors to take up the modules.

- Coordinating with course content owners to ensure that training materials are fit for purpose, up to date and effectively communicated to relevant stakeholders.

- Creating weekly training schedules for 200+ instructors as per the course enrollments.

- Managing trainees profile, their batch history, support information and new leads in the company CRM.

- Managing a team of Learning & Development coordinators

- Scheduling webinars for the training on the internal webinar portal (Webinar hosting software).

- Managing program related communications, e.g. training information, prerequisites, sending reminders etc. to instructors, trainees and facilitators.

- Managing course schedules and tracking them on the internal Learning Management System.

- Managing proprietary company assets namely course content and technical documentation.

- Periodically collecting feedback from trainees and channelising improvement areas to respective departments.

- Working closely with the IT department to provide the requirements for implementing new features in the learning and development ecosystem.

- Periodically reviewing invoices for payments to instructors

- Creating global training calendar and updating it on a regular basis.

- Organizing and coordinating technology & management training programs in alignment with B2B and B2C needs.

- Conducting interviews, hiring candidates, providing salary recommendations, monitoring and assigning work and developing work plans and conducting performance evaluations

- Managing email marketing campaigns with automated reminders to instructors and trainees.

- Creating and driving various processes aimed at improving operational efficiency.

- Analyzed several data metrics across different courses to arrive at an optimal course selling price and an effective instructor cost for every individual course

- Stepped out of the box leading after-sales support and helped the team achieve sky-high customer retention.

● Arnold Consulting Pvt. Ltd. Sep 2012 – Jan 2014 Assistant Manager, Talent Acquisition

- Managed end to end recruitment life cycle includes gaining foothold with new clients, gathering the requirement from Hiring Manager, innovative sourcing, competency based interviewing, assessment for "best –fit", offer negotiation and successful closure.

- Developed a client portfolio through the acquisition of new business and the account management of existing and previous clients.

- Successfully helped set up new teams to cater to IT & non-IT executive recruitment from scratch

- Responsible for overall staff management & talent acquisition activities and initiatives

- Managed the sourcing and the sourcing channels. Ensured optimal source mix and quality of hire. Also, responsible for managing cost and identifying potential talent pools matching business requirements.

● Agro Tech Foods Ltd. 2011 – 2012 Talent and Payroll Manager

- As part of payroll, tracked timesheets, sick leaves and leave of absence of all employees

- Managed healthcare and insurance benefits for all employees

- Prepared paychecks for all employees and shared that with finance department for payments

- Gathered hiring requirements from all departments and prepared matching job descriptions

- Also responsible for augmenting and on-boarding staff across various departments.

● Wigan & Leigh College India Dec 2009 – Feb 2011 Student Advisor Counseled students on the available and best suited courses.

● British School of English Language 2008 – 2009 Center Head Was responsible for all administrative and HR operations that involved onboarding students, hiring/managing staff, cost controls and reporting to higher management.

● NIIT Technologies Ltd. 2006 – 2008 Academic Counsellor Counseled students on the available and best suited courses. Skills

● Proficient with Microsoft Office (MS Word, MS PowerPoint & MS Excel)

● Proficient with Google Docs (Google Docs, Google Sheets & Google Slides)

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