Logistics Specialist Customer Service
Resume:
Talondria Ford
Spring, TX *****
************@*****.***
Searching for work in a dynamic environment that will utilize my organizational, recruiting, administrative, and clerical capabilities while affording me the opportunity to further develop my HR Work Experience
Senior Recruiter/Team Lead
Empower Pharmacy - Houston, TX
January 2023 to Present
• Conducts full recruitment cycle including post jobs, CV screening, identifying possible talent, phone interviewing with applicants, scheduling interview appointments, processing background checks, negotiating offers, and onboarding
• Implements different sourcing strategies and techniques including cold-calling, networking/relationship building, social networking sites, and job posting to attract and engage talent for medical positions across the United State
• Responds timely and efficiently to internal and external parties' inquiries concerning recruiting and onboarding
• Maintains accurate and detailed documentation on all candidates and searches within the ATS
(Applicant Tracking System) database
• Acts as a guide and coach for the onboarding process
• Adheres to policies and procedures to ensure smooth end-to-end hiring processes
• Negotiates and extends offers and other benefits and using persuasion skills throughout the process of recruitment
• Maintains constant connection with the applicants and candidates, creating a professional-friendly rapport, actively listening to their concerns, offering recommendations, facilitating, and being the company brand ambassador
• Creates a best-in-class client support experience by providing immediate support, predicting future needs, solving problems, and providing top-notch candidates
• Strategic based recruitment and solution with tools, resources, and processes to drive applicant flow and candidate engagement
• Identifies areas of improvement within our recruiting and staffing processes and providing solutions
• Acts as team leader in achieving monthly goals/training and team strategy
• Ensuring compliance with Federal and State legislation for tall hiring and onboarding process Sourcing Recruiter
Amazon - Seattle, WA
March 2022 to Present
• Partners with hiring teams to build effective sourcing, assessment, and closing approaches with an ability to manage customer/partner expectations through a deep understanding of return on investment.
• Recruit passive candidates and gauge chemistry of candidates for fit and motivation rather than simply sell a role.
• Build and maintain network of potential candidates through proactive market research and on-going relationship management; conduct in-depth interviews of potential candidates, demonstrating ability to anticipate hiring manager preferences through high interview-to-offer ratios.
• Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits within Amazon's mission to deliver the highest quality results to the customer.
• Articulate in writing recruiting plans with deliverables, timelines and a formal tracking process.
• Interview candidates within the framework of the position specification. Screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline
• Work with the business, HR, and Compensation to determine appropriate salary ranges and negotiate compensation with candidates.
• Participate in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identification of top performers for senior-level openings
• Heavy project management
HR Recruiter
Houston Methodist Hospital - Houston, TX
September 2019 to March 2022
• Operating at a hospital ranked #7 in the country
• Full cycle recruiting and client management (VPs, Directors, Managers)
• Conducts candidate screening and interviews, plan/host large hiring events
• Hired 104 candidates from job fair 6/25/2021
• Hired over 200 candidates in 2021 in 4 months
• Implemented new recruiting procedures, reduced turnover rate by 41%
• Recruits Research Scientists, Registered Nurse, support services, and admin roles
• During pandemic, managed 52 employees for over a year. Created SOPs, and job descriptions, work schedules and handled all employee related incidents. Acted as emergency personnel for all staff and patient related incidents. Implemented all lockdown screening procedures. Created screening stations, and hospital check points. Partnered with
15 business units to implement procedures.
Recruiter
Dean’s Professional Staffing Services - Houston, TX April 2019 to August 2019
• Full cycle recruiting, staffing, and client management
• Conducted candidate screening and interviews
• Aligned and assisted client and candidate expectations to fill open orders
• Managed placements, temporary and direct hires
• Captured, grew and maintained client / employee relations Recruiter
CUDD Energy Services, Oil and Gas - The Woodlands, TX July 2018 to February 2019
• Full cycle recruiting
• Candidate sourcing & Screening, conducted phone interviews for potential employees
• Administered behavior-based interviews
• Recruited frac equipment operators, coiled tubing operators, and other oil and gas industry positions
• Established repeat business relations while building rapport with candidates at all levels of the organization
• Filled 180 positions within the first 3 months of hire, met deadlines in timely manner.
• Frequently traveled to recruiting events across the Permian Basin Human Resource Recruiter
On Demand Staffing - Houston, TX
March 2015 to August 2017
• Provided current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for employment and employee benefits
• Interviewed, prescreened, counseled, drug screened and coached all new and current employees Medical Logistics Specialist
United States Army Active Duty - Killeen, TX
July 2005 to July 2009
• Logistics Lead responsible for analyzing and reviewing detailed technical evaluations from contractor proposals
• Performed inventory and financial management procedures, including ordering, receiving and storing over 1.4 million in medical supplies
PROFESSIONAL EXPERIENCE
Education
BA in Business Administration
American Intercontinental University Houston - Houston, TX Skills
• Hospital experience
• Financial management
• Military
• Human resources
• Management
• Research
• Recruiting
• Oil & gas
• Logistics
• Interviewing
• Clerical experience
• HR sourcing
• Customer service
• Microsoft Office
• Organizational skills
• Leadership
• Administrative experience
• Communication skills
• Talent Acquisition
• ATS
• Market Analysis
• Market Research
• Customer Relationship Management
• Project Management
• CRM Software
• Relationship Management
• Conflict Management
• Event Planning
• Negotiation
• Branding
• Program Development
• Workday
Military Service
Branch: United States Army
Service Country: United States
Rank: E5
July 2005 to July 2013
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