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Customer Service Professional

Killeen, TX, 76543
15 hr
March 15, 2023

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My Resume : (GO GETTER)

Wendy Jackson

**** * * * ***** Dr # A

Killeen Tx 76543



I am a highly enthusiastic customer service professional with over 20

yrs client interface experience to help motivate and maintain customer

satisfaction to help contribute to the companies success .I am a solid

Team Player with upbeat and positive attitude who is also a Top

Performer. I look forward to a new challenge and love to exceed company expectations.

AWL -All Web Leads (CSR)

Austin Tx -Remote. 2022-2023

Assisted in Incoming and Outgoing calls transferring to Agents and disposition calls correctly


Orlando FL 2020-2021

Customer service

I was trained for Deli where I made sandwiches and cut meats,Also cross trained and worked in Seafood Dept where I steamed seafood and weighed seafood product to serve customer in opening and closing according to schedule


Customee Service/Maintance

Temple,Tx 2017-2020

Extensive cleaning in and out on the grounds of property including taking out trash,cleaning restrooms,using floor machine and stocking cooler Also worked all over store assisting customers,folding shirts and filling floor with merchandise

Call Agent: Aegis Communications

Killeen, TX 2011-2013

Worked with Humana enrolling medications in a 90 day supply. Operated

soft phone with customers within 15-20 minutes.Maintained rapport

with customers daily.


8 Customer service awards

Steller top performance award

Flow Team Lead: Target

Orlando, FL. 2005-2008

Opening store. Supervised the flow team which consisted of 20

employees, to assist with truck unloading to make sure store

merchandise was stocked prior to the store opening.


Top performer

Spotlight Trainer

Customer service awards

Training in leadership

Training in corrective action

Stellar Award


Neville High School

High School Diploma — 1982-1986.


Strong organizational skills

Sharp problem solver

Seasoned in conflict resolution

Energetic work attitude

Courteous demeanor

Top sales performer

Customer service expert

Active listening skill

Multi task

Management and supervisory experience

Computer proficiency

Telephone inquiries specialist

Telecommunication skills

●Opening/closing procedures

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