Store Manager Maintenance Supervisor

Giordani Lucien

Lake Worth, FL 561-***-**** *********@*****.***

Objective: To obtain a Community Association Manager role where I can use my experience and skills to improve customer relationships and increase profitability.

Education

Pastor Bethel Worldwide Outreach Ministries, Inc. August 2012 – Present

Practice: Theology

Gold Coast Professional November 2022 – February 2023

Focus: Community Association Manager

Obtained the state of Florida Community Association Manager License

SOUTH TECHNICAL EDUCATION CENTER August 2003– December 2003

Obtained AIR CONDITIONING 1&2 Certification

American training institute October2005 – March 2006

Obtained BUILDING MAINTENANCE CERTIFICATION

South Technical Education Center 12-01-2003– 2004O

Obtained ELECTRICAL WIRING -RESIDENTIAL :CERTIFICATION

Baccalauréat Secondaire deuxième Partie

High school diploma

Experience

Maintenance supervisor/manager First Service Residential Management October 2005 - Present

Overseeing an effective team of five members

Developing outstanding customer relationship with both internal and external customers

Performing routine work orders, handling emergency calls from higher ups, and providing the highest value of service

Holding myself and others accountable by owning issues, solving problems, and continuously seeking and providing feedback

Working openly with others through honesty, integrity, and authenticity

Cooperating with colleagues to accomplish goals by creating working relationships within and across teams that foster respect and collaboration

Assistance Manager Rack Room Shoes October 2002 – October 2005

In charge of stock and sales floor, scheduling employees, participated monthly review with managers

Skills & Abilities

Management

Managing employees by describing vision and expectations, holding them accountable, and making sure they perform at their peak

Create schedules and assist the store manager with budgeting and sale plan

Sales

Flowed down the terms of contracts and features of products, persuaded customers, and sold said services and products

Communication

Taking phone calls from higher management and customers and communicating updates and requirements between each other

Leadership

Onboarding and training new hires to perform daily work tasks and understand company culture

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