Prevention Agent Safety Manager

Sierra Garcia 614-***-****

Columbus, Ohio **************@*****.***

EXPERIENCE

LOWES / 2020 to Current

Asset Protection and Safety Manager Current

Protect company assets by ensuring all operational procedures are executed efficiently and effectively. Key responsibilities include conducting thorough investigations, keeping an up-to-date knowledge of trends and theft indicators, analyzing details business reports to identify areas of shrinkage and cause, and working in partnership with store leaders as well as local law enforcement to apprehend and prosecute offenders.

NORDSTROM and NORDSTROM RACK / 2015 to 2020

Loss Prevention and Building Materials Manager 2019 to 2020

Prevent, investigate, and resolve asset loss resulting from internal and external fraud and/or theft. Key responsibilities included interviewing, hiring, and training new Loss Prevention and Building Maintenance associates, establishing a strong maintenance program to ensure a clean and safe operation, educate all store employees on safety and emergency response procedures, and research and reduce shrinkage.

Loss Prevention Mobile Agent 2017 to 2019

Prevent, investigate, and resolve asset loss resulting from fraud and/or theft for stores throughout the state of Ohio. Key responsibilities included conducting careful observations and investigations, maintaining a keen knowledge of theft trends, working in partnership with local law enforcement, and conducting effective training for loss prevention with store employees.

Internal Theft Investigator 2016 to 2017

Investigate and resolve asset loss resulting from internal and external fraud and/or theft. Key responsibilities included conducting careful observations and thorough investigations, maintaining a keen knowledge of theft trends, working in partnership with local law enforcement and store leadership.

Loss Prevention Agent 2015 to 2016

Initiated and conducted investigations of potential internal and external fraud and theft. Key responsibilities included conducting thorough investigations into potential customer and employee misconduct, resolving fraudulent financial transactions, and apprehending and detaining offenders. There was also the responsibility to ensure the overall safety and security of the physical store.

ACCOLADES

National recognition for successful internal theft cases – 2016

Promoted into and graduated from Manager in Training program – 2016

Local recognition for exceeding internal and external shoplifting case goals – 2015

SKILLS & ABILITIES

I am a team player with a positive mindset who is self-motivated. I possess strong written and verbal communication skills and am always eager to take initiative.

I am proficient in Microsoft programs including Excel and Office. I also have extensive experience using programs such as CCTV, Exception Based Reporting, Network Client, Vantiv, and Victor Client.

Contact this candidate