Office Manager
Resume:
WINCHESTER, VIRGINIA
*************@*****.***
JOYCE GEORGE
An energetic person who loves to learn from challenges. Passionate about people and values building trust in relationships. Possesses a consistent and detail-oriented work ethic. Adapts in high-stress situations and manages and guides in any busy environment. Understands the value of recognition and what a positive perspective and warm smile can do for anyone’s day. Virginia Notary and authorized to work for any employer in the US. SKILLS:
Excellent Written & Oral Communication, High Emotional Intelligence, Problem Solving, Organizational, Analytical, Observational, Empathetic Nature, Teamwork, Active Listening, Cultural Awareness & Sensitivity, Multitasking, Sales & Marketing, Data Entry, Conflict Management, Time Management, Project Management, Budget Management, Calendar Management, Supervisory Experience, Event Planning, Social Media Management, Google Suite/Workspace, Microsoft 365, MS Teams, Slack, Virtual Conferencing Systems, HRM Knowledge, Concur, Asana, Zapier, NetDocs, Deltek, Zoom, Employee Onboarding & Offboarding EXPERIENCE:
FGM Architects, Reston - Office Manager: OCT 2022 - PRESENT
● Ensure the smooth running of the day to day office functions
● Greet visitors, answer phones
● Facilitate office wide correspondnce
● Order, organize and maintain marketing supplies, office supplies, and employee swag
● Correspond and schedule pickup/ drop offs with delivery companies
● Onboard and offboard employees
● Calendar and PTO management
● Maintain company wide contact database
● Obtain and renew licensure for Principal Architect
● Plan and execute office monthly office morale events, special recognition and company events
● Liaise with HR
● Manage office budget
● Point of contact for facilities management
● Prepare expense reports
Relational Estate & Elder Law, PLC., Winchester - Client Relations Specialist-Paralegal: SEPT 2021 - OCT 2022
● Greet visitors, answer phones, and perform conflict checks
● Test, develop, and improve intake process and client experience
● Train team members on intake and ensure proper follow-up
● Lead introductory calls with potential clients and schedule consultations
● Conduct consultations with the attorney and take notes
● Draft and send proposals, engagement letters, and non-rep letters
● Client acquisition and retention
● Prepare weekly and monthly metrics reports
● Plan and execute employee retreats and community events Amwell, Reston - Office Manager: JAN 2020 - NOV 2020
● Ensure smooth running of the day to day office functions
● Keep employee and vendor swag stocked
● Respond to internal emails and office queries
● Organize multiple employee calendar invites and schedule meetings
● Correspond with delivery companies
● Manage office budget and petty cash
● Prepare presentations and metrics reports
● Create and implement and maintain office processes
● Confirm employee health and safety compliance
● Attend and take notes in meetings with senior executives
● Manage contractor timesheets
● Create and implement employee incentives
● Manage multiple projects and deliverables
● Plan and execute weekly and monthly and quarterly office morale events
● Point of contact for building management and facilities team
● Sock employee kitchen
The Church at Winchester, Winchester - Office Manager & Director of Children's Ministry: JAN 2014 - DEC 2019
● Greet visitors and answer phones
● Write weekly documentation for members and newsletter
● Attend and take notes on leadership meetings
● Attend conferences and complete leadership courses
● Complete background checks on volunteers
● Manage office budget and Children’s Ministry budget
● Correspond with delivery companies and vendors
● Plan and advertise all aspects of Children's Ministry programming
● Recruitment and train volunteers
● Plan and organize Sunday morning children's worship set up and tear down
● Manage volunteer schedule
● Develop and select curriculum for multiple children's age groups
● Plan and execute community outreach events
● Produce promotional and recap videos of events
● Social media management
High School Diploma, Florida
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