WINCHESTER, VIRGINIA

540-***-****

advx6p@r.postjobfree.com

JOYCE GEORGE

An energetic person who loves to learn from challenges. Passionate about people and values building trust in relationships. Possesses a consistent and detail-oriented work ethic. Adapts in high-stress situations and manages and guides in any busy environment. Understands the value of recognition and what a positive perspective and warm smile can do for anyone’s day. Virginia Notary and authorized to work for any employer in the US. SKILLS:

Excellent Written & Oral Communication, High Emotional Intelligence, Problem Solving, Organizational, Analytical, Observational, Empathetic Nature, Teamwork, Active Listening, Cultural Awareness & Sensitivity, Multitasking, Sales & Marketing, Data Entry, Conflict Management, Time Management, Project Management, Budget Management, Calendar Management, Supervisory Experience, Event Planning, Social Media Management, Google Suite/Workspace, Microsoft 365, MS Teams, Slack, Virtual Conferencing Systems, HRM Knowledge, Concur, Asana, Zapier, NetDocs, Deltek, Zoom, Employee Onboarding & Offboarding EXPERIENCE:

FGM Architects, Reston - Office Manager: OCT 2022 - PRESENT

● Ensure the smooth running of the day to day office functions

● Greet visitors, answer phones

● Facilitate office wide correspondnce

● Order, organize and maintain marketing supplies, office supplies, and employee swag

● Correspond and schedule pickup/ drop offs with delivery companies

● Onboard and offboard employees

● Calendar and PTO management

● Maintain company wide contact database

● Obtain and renew licensure for Principal Architect

● Plan and execute office monthly office morale events, special recognition and company events

● Liaise with HR

● Manage office budget

● Point of contact for facilities management

● Prepare expense reports

Relational Estate & Elder Law, PLC., Winchester - Client Relations Specialist-Paralegal: SEPT 2021 - OCT 2022

● Greet visitors, answer phones, and perform conflict checks

● Test, develop, and improve intake process and client experience

● Train team members on intake and ensure proper follow-up

● Lead introductory calls with potential clients and schedule consultations

● Conduct consultations with the attorney and take notes

● Draft and send proposals, engagement letters, and non-rep letters

● Client acquisition and retention

● Prepare weekly and monthly metrics reports

● Plan and execute employee retreats and community events Amwell, Reston - Office Manager: JAN 2020 - NOV 2020

● Ensure smooth running of the day to day office functions

● Keep employee and vendor swag stocked

● Respond to internal emails and office queries

● Organize multiple employee calendar invites and schedule meetings

● Correspond with delivery companies

● Manage office budget and petty cash

● Prepare presentations and metrics reports

● Create and implement and maintain office processes

● Confirm employee health and safety compliance

● Attend and take notes in meetings with senior executives

● Manage contractor timesheets

● Create and implement employee incentives

● Manage multiple projects and deliverables

● Plan and execute weekly and monthly and quarterly office morale events

● Point of contact for building management and facilities team

● Sock employee kitchen

The Church at Winchester, Winchester - Office Manager & Director of Children's Ministry: JAN 2014 - DEC 2019

● Greet visitors and answer phones

● Write weekly documentation for members and newsletter

● Attend and take notes on leadership meetings

● Attend conferences and complete leadership courses

● Complete background checks on volunteers

● Manage office budget and Children’s Ministry budget

● Correspond with delivery companies and vendors

● Plan and advertise all aspects of Children's Ministry programming

● Recruitment and train volunteers

● Plan and organize Sunday morning children's worship set up and tear down

● Manage volunteer schedule

● Develop and select curriculum for multiple children's age groups

● Plan and execute community outreach events

● Produce promotional and recap videos of events

● Social media management

High School Diploma, Florida

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