Store Manager

Gene O. Shuman

*** ***** **. **********, ** ***** / Cell: 912- 336-5395 ************@*****.***

SALES MANAGER

Wholesale / Retail / Fashion Industry

Value Offered

Over twenty years of Sales Management Experience leading associates in the aggressive execution of marketing plans to exceed revenue and profit goals

Keen ability to make sound tactical decisions under pressure by understanding and considering all relevant, available information and predicting alternate decision outcomes

Excellent skills in recruitment, hiring, training, development and retention of the most qualified and diverse sales professionals

Proven track record in motivating associates to adopt a workplace culture that is congruent with established company values and projecting an image that reflects those values

Strong attention to detail and follow-through in all aspects of management, particularly insuring compliance with company policies and procedures by all employees

Key Skills

Excellent Interpersonal Skills Committed to Customer Service Superior Negotiation Skills Strategic Partnership Builder

Sales Team Trainer and Manager Forecasting Sales Cycles

Career Progression

Family/ Dollar Tree Combo 8382

Brand Standard Audit Score average of 85%.

Year to Date Sales Increase of 71%

Quarter to Date Increase of 112%

Instill Culture of Clean and Completion of Task not before seen at this locatioon . Improvements on Customer Service by 12 base points

Biglots #1430 - 1900 Victory Dr Savannah. Ga

Store Manager

* Increase online order fill rate from 65% to 91%.

* Decrease in out of stocks by 41% by using company programs not.

not order to fill. While increase inventory levels and maintaining a

clean receiving.

* Established a Culture of competition of task

* Establish Customer 1st Attitude improving customer scores by 20%

* Increased competition of training for all associates

Bilo Grocery #5754 – Hwy17 Darien, Ga

Store Manager

●Increased focus on clean

●Passing company given audits around freshness with a 92.

Previous score was 67.

●Better previous inventory from 2.4 to a 1.5 in 6 months

●Increase training in the store from 105 in the company to #3

Wal-Mart Store #886 – Concourse Ave. Douglas Ga.

Store Manager, 2017-2019

●Reestablish a culture of clean thru the fresh areas of the store.

●Passing internal audits in fresh for 1st time in 2 years

●Increase of sales by 20% over during tenure

●Increase training for all dept. Heads

●Captain Fresh program within the Market

Wal-Mart Store #862 - Oglethorpe Hwy Hinesville, GA 31313

Co-Manager, 2015-2017

●Store was supercenter of the year.

●#1 in the market on fresh.

●Green on Ecolab.

●I oversee Fresh, Grocery, Consumables and Apparel

●Sales are up over last year, with two neighbor markets that opened this year.

.

Wal-Mart Store #434 – Columbia Ave. Rincon, GA 31326

Co-Manager, 2012-2015

●Collaboratively achieved a 20% increase in revenue during my tenure.

●Keen focused execution of projected sales growth goals and loss prevention (shrink, stressed inventory, theft).

●Expert in instilling a “Customer First” culture with proven team member buy-in that serves to drive sales.

Michaels Stores Inc. – 4200 Hamilton Place Blvd. Chattanooga, TN 37421

Store Manager, 2009 - 2012.

●Managed all existing and incoming marketing programs and trained every member of the sales team in implementing store marketing directives

●Scrutinized previous day’s sales and met with sales team to discuss areas of improvement and adjust marketing program accordingly

●Control inventory closely to recognize sales trends and present the best selling items to customers to increase sales

●Trained employees on consumer behavior to service the customer in a proactive manner to increase customer satisfaction and repeat business

Rugged Warehouse Clothing – 20 Haywood Rd. Greenville, SC 29607

Store Manager, 2006-2009

●Achieved increased in overall sales of 60% in just over 12 months

●Led the management team and all associates in revitalizing the store from stockroom to sales floor

●Established inventory guidelines to move stagnant inventory and bring in new, profit generating merchandize

●Retrained existing associates in company procedures, guidelines and expectations and disciplined abusers to the point of termination

●Personally hired and trained highly qualified associates with a keen focus on establishing a “customer first” culture

●Established and maintained close communication with corporate HR to insure all internal audits meet or exceed local, state and federal guidelines

Wal-Mart Supercenter – 160 Pooler Pkwy. Pooler, GA 31322

Assistant Store Manager, 1990-2006

●Increased sales revenue by 40% over a two year period under the direction of the Store manager and co-manager

●Gathered reports from department managers to assess and approve associate scheduling needs

●Scrutinized Wal-Mart’s POS replenishing system to better align inventory requirements with sales trends, thereby increasing or decreasing inventory accordingly

●Directed Customer Service and Inventory/Inbound Logistics debarments.

Education and Professional Training

Dalton State College, Dalton, GA

Accounting and Business Math (Two Semesters)

Watertown High School

Diploma

Michaels Stores

Leadership Development • Issue Free workplace • Employee/Customer Conflict Resolution Training (two weeks training, Colombia, SC 2009)

Wal-Mart

Internal Report and auditing, policy and Procedure, Department Specific Sales Floor Training, Loss Prevention, Product replenishment, HR and Accounting Training (17 Week Training Course, Pooler, GA 2004)

Military Service

Airman 1st Class, Communication Specialist (Texas, Hawaii)

References Available Upon Request

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