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Insurance Agent Customer Service

Location:
Grand Prairie, TX
Posted:
March 16, 2023

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Resume:

JANICE HOPPERSTEAD

**** ***** *****, ***** *******, TX 75052 · 817-***-**** · advx2h@r.postjobfree.com

Competitive Insurance Sales Representative with over 20 years of experience in insurance sales with vast property and casualty insurance industry knowledge. Independent worker with high energy, effective communication skills, and a strong sales background with General Lines and Life and Health licenses.

EXPERIENCE

JUNE 2022-PRESENT

BARTENDER, BOHANNON’S RANCH BAR AND GRILL

Opened and closed the bar in a timely manor

Maintained a clean and organized bar area

Provided a welcoming atmosphere for all guests

Showed multi-tasking skills while handling a variety of situations and customers

Provided guests with a positive and memorable experience and contributed to customer retention

Over 15 years of experience in the service industry

JUNE 2015 – PRESENT

LICENSED SALES PRODUCER, Allstate Insurance agent: jeffrey Hiemenz

Processed applications, payments, corrections, endorsements, and cancellations.

Contacted over 50 leads per week to expand client base

Prepared paperwork to process insurance sales and renewals

Presented and explained insurance policy options to clients based on their needs and goals

Finalized and maintained all types of personal lines insurance policies

FEBRUARY 2012 – JUNE 2015

LICENSED SALES PRODUCER, Allstate Insurance agent: shebra hackett

Promoted client retention through high-quality service and follow through

Finalized and maintained all types of personal lines insurance policies

Submitted up-to-date activity and production logs to management for review

Researched coverage and premium options and supplied clients with quality coverage

Followed up with potential clients regarding online information requests

MAY 2005 – FEBRUARY 2012

LICENSED SALES PRODUCER, allstate insurance agent: bill gonsiorek

Interviewed prospective clients to inquire about their financial needs and discuss any existing coverage.

Promoted agency products to customers via in-person, phone, and email communication

Processed applications, payments, corrections, endorsements, and cancellations

Prepared paperwork to process sales and renewals

Communicated effectively with potential clients who submitted online information requests

FEBRUARY 1996 – MAY 2005

LICENSED SALES PRODUCER, allstate insurance agent: wes norwood

Processed applications, payments, corrections, endorsements, and cancellations

Called over 25 leads per week to expand client base

Interviewed prospective clients to inquire about their financial needs and discuss any existing coverage

Prepared paperwork to process sales and renewals

SKILLS

Effective communication and strong lead development

Goal-oriented

Excellent customer service

Ability to multi-task

Persuasive communication expertise

Sales force training

EDUCATION

North Lake College, Irving TX

Business Administration and Communications coursework

Corporate Finance coursework



Contact this candidate