Data Entry Operations Specialist

DO VIRTUALLY ANYTHING

FOR YOUR HEALTH

How to start a video visit

on your computer

A video visit is a secure and convenient option to receive care from your primary care provider, specialist or care team. 1 2

Sign in to

MyAdvocateAurora.

Click Visits, then

Appointments and Visits.

Check yourself in:

a. F ind your upcoming video visit appointment and click PreCheck-in.

b. C omplete the short questionnaire, review and electronically sign any documents and update or confirm the information we have on file for you.

3a. 3b.

continued

3 4 Click Begin Video Visit.

Before beginning a video visit,

you’ll need the Zoom video

conferencing app. To download,

type zoom.us/test into your browser

and follow the prompts.

Use your phone to scan

the QR code to download

our LiveWell app

• For a Quick Care Video Visit: aah.org/quick-care-video-visit-instructions

• For a video visit with your primary care provider, specialist or care team: aah.org/videovisitinstructions

• See the FAQ at aah.org/videovisitsfaq

• Call the MyAdvocateAurora Support Team at 855-***-**** Watch videos with all the instructions you need to get set up for a video visit: Have more questions?

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8 When done, click 9

End Meeting.

Find a summary of your

visit, lab orders and other

follow-up information in your

MyAdvocateAurora account.

5 Click Allow to open Zoom. 6 7

Your video visit will begin as

soon as the provider joins.

Keep your video session open

until you see your provider.

During the visit, your

provider may review your

health history, medications,

vitals and symptoms,

and offer a diagnosis and

treatment plan.

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