Sales manager

Traci Wilson

**** *********** *****

Monroe, OH *5044

Phone: 513-***-****

E-mail: **************@*****.***

Education

Miami University (attended 97-98)

Lemon Monroe High School Graduate 1996

Experience

Activities Coordinator – Grace memory care unit and Assisted Living Community

(Feb 2021 – Current) Ohio Living Mount Pleasant)

Responsible for planning, organizing, developing and directing the overall daily operations of of all Activities to ensure quality programming to meet the interests and physical, mental and psychosocial well-being of each Resident. Maintains open and trust building relationships with Residents and family members through newsletters and calendars, by responding quickly and professionally to any requests or concerns. Recently received dementia/memory care training and obtained the “I’m still here” certification of excellence from The Hearthstone Institute making our Memory care facility the first in Ohio to receive this certificate.

Activities Assistant – Long term Care and Rehab units

(Nov 2018 – Feb) Ohio Living Mount Pleasant (225 Britton lane Monroe, OH 45050)

Leads resident activities, completes new admit assessments, transports residents and documents daily activities. Assist in planning activities schedule, parties, crafts, games, spa days etc. Responsible for seasonal decorations and displays. Implemented a new technology program offered to our Rehab patients and assisted facility in receiving a 100% State satisfaction score July 2019.

Category Manager

(August 2005 – July 2012) Sales Associate (July 2012 – August 2014)

Victoria’s Secret (9525 Colerain Avenue Cincinnati, OH 45251)

Maximized sales by analyzing business results, identifying sales trends and creating action plans based on company goals. Extremely focused on leading and motivating a sales team that excelled in customer service and product knowledge. Responsible for managing all aspects of the store operations including visual merchandising, mapping floor sets, marketing changes, payroll and scheduling. Successfully recruited, interviewed, trained and motivated a highly performing sales team with an average of 25 employees. Hiring 15-20 additional employees for seasonal help per year. Led monthly sales education meetings, wrote associate reviews, led corporate visits and conference calls.

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