Sue Piper
Columbus, IN *****
812-***-**** ***********@*****.***
ProfessionaL Summary
Accomplished Leasing Consultant with excellent abilities in customer
service, telephone etiquette and issue response. Detailed knowledge of
apartment rental market for properties and impressive financial
management skills. Expert user . Organized Leasing Consultant with
abundant experience working with rental properties. Known for working
quickly and maintaining professionalism in high-pressure situations.
Problem-solver with exceptional eye for detail and great listening skills.
Entry-level Leasing Consultant with outstanding knowledge of rental
agreement laws. Brings strong skill set and forward-thinking nature to
property management markets. Organized and dedicated to property
success. Responsible Property Manager committed to ensuring safe and
comfortable environment for residents as well as advocating for needs of
building board.
SKILLS
+ Insurance Coordination + Sale and Rental Recordkeeping
+ Monthly Fee and Payment + Data Entry
Collection + Spreadsheet Tracking
+ Security Management and + Microsoft Office
Enhancement * Multitasking and Prioritization
+ Disturbance Handling
* Decision Making
* Operating Cost Tracking
Work History
11/2010 to 08/2022Apartment Leasing Agent
Valenti Managements ~ Westport, Indiana
+ Verified tenant incomes and other information before accepting lease
applications.
* Marketed diverse properties to prospective clients and consistently
exceeded target closing rates.
+ Helped clients find leases to suit needs such as handicapped access,
pet-friendly locations and one-story configurations.
+ Held high approval rating and maintained customer loyalty with top-
notch service.
+ Collected monthly rent payments and other fees, always properly
recording and processing money.
+ Liaised between property owners and tenants about expectations,
paperwork, payments and other logistics.
+ Distributed and followed up on tenant renewal notices.
+ Contracted maintenance workers based on tenant needs and acted
quickly to maintain tenant satisfaction during emergency situations.
+ Collected rent and tracked resident payments and information in
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