Diana Portillo
Compton, CA *****
************@*****.***
SKILLS
● Computer proficiency skills
● Time management
● Customer service skills
● Teamwork
● Dependable
● Adaptable and flexible
EXPERIENCE
Medical Assistant extern, Downey- MA extern
09/2021 - 02/2022
● Escorted patients to examination rooms and prepared for physicians exams.
● Assisted physician by preparing patients for procedures, ex: EKGs, phlebotomy, glucose testings, and pulmonary functions tests etc.
● corresponded with patients through phone, fax, email and in person scheduling appointments and answering inquiries.
● Charted all patients' services in records with accuracy.
● Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
● Performed dipstick and vision and hearing tests.
● Monitored Patients respiration activity, blood pressure and glucose levels in response to medical administration
● Monitored patients' stability by checking vital signs, weight, temperature and blood pressure.
Pharmacy clerk/Front end cashier, Compton
05/2022- present
● Processed pharmacy payments by ringing up patients on the cash register and handling cash and credit payments.
● Assist pharmacists in daily operations tasks and administrative tasks.
● Confirming prescriptions for patients by placing calls.
● Run fills lists and prepare medications for cubbies
● Dispensing medication
● Enter and process prescriptions into the internal system.
● Provide filled prescriptions to customers, including medication information.
● Answer patients questions regarding prescribed and OTC medications.
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Burlington, Compton - sales associate
12/20 - 11/22
● Operated a cash register/ POS system to receive payments by cash or credit and provided accurate change.
● Scanned merchandise using point-of-sale system accurate sales.
● Helped customers find specific products, answered any concerns customers had.
● Trained new teammates in cash operations,stock procedures and customer service.
● Processed refunds of worn, damaged and broken merchandise. Medical Assistant- Los Alamitos Medical Center 01/20/23 - present
● Welcome patients and visitors by greeting them, in person or on the telephone ; answering or referring inquiries
● Keep patients appointments on schedule by verifying the patient's insurance benefits and eligibility prior to the appointment, reminding patients of their appointments the day before visit.
● Registering and checking in patients in a timely manner; preparing necessary documents for the visit.
● Maintaining patients accounts by obtaining, recording, and updating in the electronic health record system
● Perform all other duties as trained requested by provider EDUCATION
Falls church high school, Virginia- Diploma
Paramount adult school, Paramount -Medical Assistant Certificate