Customer Support Service
Resume:
Shymain walker
I am consistent. I value leadership and perfection when it comes to my craft.
Cincinnati, OH 45225
*******.******.**@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Lead Cook
Judson Care Center - Cincinnati, OH
May 2021 to Present
Lead cook for senior living facility for breakfast and lunch. Lead baker
Taste of Belgium commissary - Cincinnati, OH
January 2022 to May 2022
Im in charge of making sure staff gets all baking production done to be sent out to taste of Belgium bistros. Direct Support Professional
CORE INC - Cincinnati, OH
December 2020 to June 2021
Cared for mrdd residents. Assisted with showers and cleaning needs. Cooked hot meals and passed medications when needed.
Line Cook/Prep Cook
Longhorn Steakhouse - Cincinnati, OH
June 2020 to December 2020
Open kitchen and prep when I work in the morning. On the days I work nights I am either on the char grill or I am what you call a quarter back the person that plates all in house and online orders and send them out.
Assistant General Manager (full-time)
Currito - Cincinnati, OH
January 2018 to June 2020
I trained new employees,take care of FOH and BOH responsibilities.Cashier duties,paper work and customer complaints.
Environmental Services
Cincinnati Children's Hospital - Cincinnati, OH
January 2017 to June 2018
Cleaned offices and public areas.
Environmental Supervisor
Healthsouth Rehabilitation Hospital - Cincinnati, OH November 2015 to June 2018
Cleaned patient rooms as well as other needs around the facility.I am a team lead. Environmental Services Lead
Uc Health - Cincinnati, OH
April 2012 to January 2016
Responsibilities
I cleaned patient rooms and offices. Became a certified trainer with 60 days of being with the company. Accomplishments
The impact that I had working in health care was I seen a lot and learned a lot. I always took pride in my work as well as my job.
Skills Used
I demonstrated great customer service as well as keeping my areas looking clean and presentable. Assistant Manager
United Dairy Farmers - Cincinnati, OH
June 2010 to March 2015
Responsibilities
I worked the cash register as well as assisting customers,cleaned,stocked and served ice cream. Accomplishments
The impact that I had working at this job was that I could always brighten someone's day. I worked very hard everything on my shift was always completed. My people skills were always on point as. Skills Used
I demonstrated that not only could I work well independently,I could also work well with others. When it comes to delivering job expectations, policy and procedures I achieved every thing that was expected even if I had to stay over to complete my task.
Food Prep/Cashier
Bagel Stop - Cincinnati, OH
January 2011 to April 2013
Responsibilities
I opened the store for the first 3months I worked and set up for the breakfast rush, I operated the cash register,sliced meats and vegetables. I then went to being the person that closed the store I made sure everything was cleaned and broken down as well as making sure the stored was prepared for opening the next business day. I took part in baking and distributing products to other stores and we did catering for businesses all over the downtown area of Cincinnati. Accomplishments
The impact that I had was I was a very fast learner and I always completed a task that was giving to me no matter how hard it was and I worked very well with making sure our customers were well taken care of. Skills Used
I demonstrated team work,and social skills
Education
College Degree in Culinary Arts and business management Cincinnati State - Cincinnati, OH
June 2021 to Present
High School Diploma
Western Hills University
January 2006 to May 2010
Skills
• Team Leader (8 years)
• Trainer (4 years)
• Food Service (6 years)
• Shift Supervisor (8 years)
• Customer Service (10+ years)
• Customer Support (8 years)
• Customer Care (8 years)
• Environmental Services
• Catering
• Restaurant Management
• Food Preparation
• Assistant Manager Experience
• Catering
• Environmental Services
• Food Preparation
• Kitchen Management Experience
• Restaurant Management
• Culinary Experience
• Commercial Cleaning
• Food Safety
• Supervising Experience
• Food Production
• Retail Sales
• Problem-solving
• Flexibility
• Team Work
• Reliability
• Conflict management
• Dietary department experience
• Food handling
• Meal preparation
• Kitchen experience
• Dietary aide experience
• Knife skills
Certifications and Licenses
ServSafe
June 2020 to February 2028
Food Handler Certification
CPR/AED
January 2021 to February 2023
First Aid Certification
Assessments
Customer Focus & Orientation — Highly Proficient
November 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am currently attending Cincinnati State college for culinary arts and hospitality.
Contact this candidate