Room Operator Records Clerk

Laticia D. Rutledge

**** ******* ******, ******, ** 45406

■ 937-***-**** ■ *******************@*****.***

Professional Summary

Seeking a position in a professional organization where my skills and abilities are utilized to enhance the success of my employer.

Skills

Dependable, prompt and exceeds customer service drive Hardworking and loyal to employer Willing to work overtime and holidays Team player with positive attitude. Adept in enforcing discipline and implementing company/organization policies and procedures. Ability to maintain confidentiality of sensitive information of customers and/or visitors.

Experience

Control Room Operator, 07/2018 to Current

Montgomery County Juvenile Justice Center – Dayton, Ohio

Answering incoming calls and direct them to the appropriate person and/or department through the switchboard.

Receiving calls from various units and securing the building for safety.

Providing world class professional customer service.

Operating door system locking and unlocking when needed.

Distributing and signing out keys to authorized staff.

Youth Specialist I, 05/2017 to 07/2018

Montgomery County Juvenile Justice Center, Detention Center – Dayton, Ohio

Supervise youth in the Juvenile Justice,

Maintain daily notes and behavior of youth while on the unit.

Serve meals daily and secure safety on the unit.

Transport students to and from court, medical and release from detention unit.

Habilitation Specialist, 05/2017 to 06/2017

Alvis - 180 – Dayton, Ohio

Provide direct services to facility residential clients, assist clients with completion of various programming needs and requirement of monitoring and passing medication.

Ensure clients conduct themselves as directed while in the community.

Monitor facility (inside and outside perimeter) on a routine basis to ensure safety of clients.

Home Health Aide, 03/2010 to 04/2016

Aspen Community Living – Dayton, Ohio

Work independently with MRDD individuals Transport clients to medical appointments, grocery stores and outside activities.

Administer medication to clients on routine basis.

Perform in-house chores for clients.

Testing Proctor/Secretary, 01/2003 to 01/2008

Dayton Job Corps Center – Dayton, Ohio

Administered placement testing for students.

Administered pre-GED testing to students.

Ensured that all staff and students have weekly schedule.

Input student trades and codes into the computer system.

Recommended the appropriate training program for each assigned student.

Traveled to community sites to administer tests to potential students.

Records Clerk, 01/2001 to 01/2003

Dayton Job Corps Center – Dayton, Ohio

Executed and prepared morning attendance records to system administrators in a timely manner.

Conducted pre-arrival contacts with potential enrollees prior to their start date.

Maintained accountability of the students and their property and adhered to safety practices.

Answered incoming phone calls, fielded questions and performed general filing duties.

Coordinated transportation for students via Greyhound bus.

Education

High School Diploma:

Meadowdale High School - Dayton, OH

References

References are available on request.

Contact this candidate