Customer Service Sales Representative
Resume:
Vincent Grassa
Continuous Learning Growth Mindset
Petoskey, MI 49770
***********@*****.***
Experienced Professional Ready.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CEO/Owner
Vincent Services LLC - Ludington, MI
November 2018 to September 2022
Daily operations consist of managing several income streams produced by copywriting, sales, and marketing. Also, manage an online retail store and blog. General Manager
Grassa Farm Market and Garden Center - Ludington, MI April 1999 to November 2018
Managed buying and selling of products, hiring of employees, banking, payroll, and day to day operations of retail management.
Telephone Sales Representative (TSR)
Ameritech Advertising Services - Grand Rapids, MI
April 1997 to March 1999
Managing Advertising Sales A for a very large Customer base. Outside Sales Representative
Pitney Bowes Inc. - Grand Rapids, MI
February 1995 to April 1997
Servicing current Customer Base and Earning New Business. Sales, Sales, Sales. Education
Bachelor's in Business Administration/Marketing
Ferris State University - Big Rapids, MI
September 1992 to December 1994
Skills
• Excellence, copywriting, coaching, Marketing, and sales are my strongest Skills. (10+ years)
• Retail Management (10+ years)
• Outside Sales (5 years)
• Customer service
• Salesforce
• Negotiation
• Lead generation
• Team management (10+ years)
• Leadership
• Retail sales
• Inside sales
• Telemarketing
• Business Development
Certifications and Licenses
Standard - CPR/AED
December 2020 to Present
The mentioned individual is certified in the mentioned Course by demonstrating proficiency by successfully passing the Examination in accordance with the terms and conditions of National CPR Foundation (NCPRF) Valid for two years.
Bloodborne Pathogens
December 2020 to Present
The mentioned Individual is now Certified in the mentioned Course by demonstrating proficiency by successfully passing the Examination in accordance with terms and conditions of National CPR Foundation (NCPRF). Valid for one year.
Assessments
Proofreading — Familiar
December 2020
Finding and correcting errors in written texts
Full results: Familiar
Business math — Proficient
February 2021
Using basic math to solve problems in a business context Full results: Proficient
Work motivation — Completed
January 2021
Level of motivation and discipline applied toward work Full results: Completed
Sales skills — Familiar
January 2021
Influencing and negotiating with customers
Full results: Familiar
Search engine optimization — Familiar
January 2021
Interpreting online website performance metrics and understanding search engine optimization tactics Full results: Familiar
Work style: Conscientiousness — Highly Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Work style: Reliability — Familiar
January 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar
Customer focus & orientation — Proficient
February 2021
Responding to customer situations with sensitivity Full results: Proficient
Written communication (advanced) — Completed
October 2021
Advanced application of best practices for writing, including grammar, style, clarity, and brevity Full results: Completed
Verbal communication — Familiar
January 2021
Speaking clearly, correctly, and concisely
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Publications
Creative Editor
http://www.human-performance-specialist.com
May 2020
I publish my own Blog about mind Blowing Human Performance.
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