Waitress
Resume:
RITA WAMBUI MWANGI
Al Markhiya Doha, Qatar
*************@*****.***
POSITION DESIRED : WAITRESS
OBJECTIVE:
Looking for a position in hospitality industry of the reputed organization which provides growth and success to my career and where I can make best use of my efforts in gaining experience. I specifically wish to specify in hospitality and related industry through continually offering my expertise as I continually learn from my employer and the people around. With my active and dynamic approach to work and getting things done, I will be able to offer high quality services in the field and so assist my employer to achieve the targeted goals.
SKILLS:
Customer service
Fluent in English
Problem solving
High leadership skills gained from leading social welfare clubs and church groups.
Computer skills
Knowledge of food safety
Menu development
EDUCATION BACKGROUND
2003 - 2012, Muruguru primary school
2013 - 2016, Hiriga Girls High School
2018 - 2020, Kenya Coast National Polytechnic, Diploma in Food and Beverage Production, Service and Sales
WORK EXPERIENCE
WAITRESS AT SAROVA WHITE SANDS HOTEL MOMBASA KENYA
Served as dedicated and enthusiastic waitress
Worked as a team member to achieve the highest level of customer service
Remained professional and polite under all circumstances
Helped to train new employees when needed
CHEF AT SUNSHADE HOTEL MOMBASA KENYA
Maintaining a highly organized kitchen
Responsible for all aspects of food and beverage control for this busy corporate caterer on the main line
Responsible for overseeing the day-to-day culinary operations of the country Club
Managing all staff training to ensure high levels of cooperation and communication
Ensured standards and food safety are observed
WAITRESS AT MARSA MALAZ HOTEL DOHA QATAR
Maintaining the highest standards of safety and hygiene
Taking orders from customers
Making drinks when necessary
Setting and packing for opening and closing
RECEPTIONIST IN HILTOL HOTELI DOHA QATAR
Serving visitors by greeting, welcoming, and directing the appropriately
Maintain security and telecommunication systems
Notifies company personnel’s of visitors arrival
STORE KEEPER BEACH HOTEL MOMBASA
Taking stock of inventories
Managing the store and layout
Supervising staffs
Keeping records
EVENT MANAGER in RAYBELLS OUTSIDE CATERING NAIROBI
Working in a consultative team to manage event budget
Create event plan
Manage event team sending event communication.
WAITRESS ALHAZM MALL, OUTWARD COFFEE SHOP
JOB DESCRIPTION & RESPONSIBILITIES:
Preparing for elegant setting for fresh, healthy, and uniquely styled food presentations.
To take orders and deliver food and beverages to our customers.
Include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
Be polite with our customers and make sure they enjoy.
Prepare tables by setting up linens,
Escort customers to their tables
Take accurate food and drinks orders
Communicate order details to the Kitchen Staff
CASHIER AT AVOCA RESTAURANT BURJ DOHA
Cash register transactions
Drawer balancing
Retail front end operations
Cashier audits and reports
Customer service excellence
Store opening and closing procedure
Pos system
Stocking and merchandising
Shrink reduction
Inventory management
SALES LADY AT INNERSHOP DOHA
Lead generation
Closing deals
Maintaining profitable relationships
Contract and deal negotiations
Repond to all customers
Cashier knowledge
Product knowledge
GUEST RELATION AT ALHAZM MALL
Handle guest inquiries and complaints
Calm down angry guests
Answer phone calls and respond emails
Analyze customer feedback
Basic knowledge of medical terminology and anatomy
Print and distribute guest remark reports
Knowledge of travel and hospitality industry
CHARACTER REFERENCES:
1.Mr. VICTOR WANDIMI: SAROVA WHITE SANDS HOTEL MOMBASA KENYA
OPERATION MANAGER +254*********
2.MR. Wilfred Ndumia: MARSA MALAZ HOTEL DOHA QATAR:
MANAGER +974********
3.Mr. Eric ngetich: SUNSHADE HOTEL MOMBASA KENYA
MANAGER +254*********
Contact this candidate