RITA WAMBUI MWANGI

Al Markhiya Doha, Qatar

+974********

advwvv@r.postjobfree.com

POSITION DESIRED : WAITRESS

OBJECTIVE:

Looking for a position in hospitality industry of the reputed organization which provides growth and success to my career and where I can make best use of my efforts in gaining experience. I specifically wish to specify in hospitality and related industry through continually offering my expertise as I continually learn from my employer and the people around. With my active and dynamic approach to work and getting things done, I will be able to offer high quality services in the field and so assist my employer to achieve the targeted goals.

SKILLS:

Customer service

Fluent in English

Problem solving

High leadership skills gained from leading social welfare clubs and church groups.

Computer skills

Knowledge of food safety

Menu development

EDUCATION BACKGROUND

2003 - 2012, Muruguru primary school

2013 - 2016, Hiriga Girls High School

2018 - 2020, Kenya Coast National Polytechnic, Diploma in Food and Beverage Production, Service and Sales

WORK EXPERIENCE

WAITRESS AT SAROVA WHITE SANDS HOTEL MOMBASA KENYA

Served as dedicated and enthusiastic waitress

Worked as a team member to achieve the highest level of customer service

Remained professional and polite under all circumstances

Helped to train new employees when needed

CHEF AT SUNSHADE HOTEL MOMBASA KENYA

Maintaining a highly organized kitchen

Responsible for all aspects of food and beverage control for this busy corporate caterer on the main line

Responsible for overseeing the day-to-day culinary operations of the country Club

Managing all staff training to ensure high levels of cooperation and communication

Ensured standards and food safety are observed

WAITRESS AT MARSA MALAZ HOTEL DOHA QATAR

Maintaining the highest standards of safety and hygiene

Taking orders from customers

Making drinks when necessary

Setting and packing for opening and closing

RECEPTIONIST IN HILTOL HOTELI DOHA QATAR

Serving visitors by greeting, welcoming, and directing the appropriately

Maintain security and telecommunication systems

Notifies company personnel’s of visitors arrival

STORE KEEPER BEACH HOTEL MOMBASA

Taking stock of inventories

Managing the store and layout

Supervising staffs

Keeping records

EVENT MANAGER in RAYBELLS OUTSIDE CATERING NAIROBI

Working in a consultative team to manage event budget

Create event plan

Manage event team sending event communication.

WAITRESS ALHAZM MALL, OUTWARD COFFEE SHOP

JOB DESCRIPTION & RESPONSIBILITIES:

Preparing for elegant setting for fresh, healthy, and uniquely styled food presentations.

To take orders and deliver food and beverages to our customers.

Include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.

Be polite with our customers and make sure they enjoy.

Prepare tables by setting up linens,

Escort customers to their tables

Take accurate food and drinks orders

Communicate order details to the Kitchen Staff

CASHIER AT AVOCA RESTAURANT BURJ DOHA

Cash register transactions

Drawer balancing

Retail front end operations

Cashier audits and reports

Customer service excellence

Store opening and closing procedure

Pos system

Stocking and merchandising

Shrink reduction

Inventory management

SALES LADY AT INNERSHOP DOHA

Lead generation

Closing deals

Maintaining profitable relationships

Contract and deal negotiations

Repond to all customers

Cashier knowledge

Product knowledge

GUEST RELATION AT ALHAZM MALL

Handle guest inquiries and complaints

Calm down angry guests

Answer phone calls and respond emails

Analyze customer feedback

Basic knowledge of medical terminology and anatomy

Print and distribute guest remark reports

Knowledge of travel and hospitality industry

CHARACTER REFERENCES:

1.Mr. VICTOR WANDIMI: SAROVA WHITE SANDS HOTEL MOMBASA KENYA

OPERATION MANAGER +254*********

2.MR. Wilfred Ndumia: MARSA MALAZ HOTEL DOHA QATAR:

MANAGER +974********

3.Mr. Eric ngetich: SUNSHADE HOTEL MOMBASA KENYA

MANAGER +254*********

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