Data Entry Customer Service

CURRICULUM VITAE

PERSONAL DATA

Name: Dania Graña Sánchez

Birth Date: July 29, 1982

Country: Cuba

Passport Number: B952618

Email: ********@*****.***

Address: **** **** **

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Court Apt. 207, Hialeah Miami, FLA 33018

Phone: 786-***-****

EDUCATION

IP Jose Machado-Cuba, Accountability Technician Diploma – 2001 to 2005

Mattia College Doral, Pharmacy Technician Diploma – 2015 to present LICENSES AND CERTIFICATION IN PHARMACY

OSHA

HIPAA

HIV

BLS

FIRST AID

PHARMACY SKILL

Demonstrated ability to compound and dispense medications and pharmaceutical supplies.

In-depth knowledge of reading prescriptions accurately.

Hands-on experience in dealing efficiently with customers, complaints and queries.

Comprehensive understanding of chemicals used in different concoctions and their adverse effects.

Medical clerical work including managing cash flow, stocking shelves and managing supply flow.

OTHER SKILLS

Technical Skill, Data Entry, Microsoft Office.

Management skills and background.

Extensive Customer Service.

Sales and support.

WORK EXPERIENCE

EMPLOYER LOCATION JOB TITLE FROM/TO

WELLNESS RX Pharmacy Miami, FLA Pharmacy Technician February 2016 to present JOB DESCRIPTION

Distributing, delivering and checking drugs.

Buying medications.

Receive written prescription.

Refill requests and verify that information is complete and accurate.

Using computers and computer systems, enter data or process information (robot)

Maintain proper storage and security conditions for drugs.

Shipments of medicines.

Answer telephones, responding to questions or requests.

Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.

Establish and maintain patient profiles, including lists of medications taken by individual patients.

Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.

Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.

Prepare and process medical insurance claim forms and records.

Mix pharmaceutical preparations according to written prescriptions. Dulceria Bakery Miami, FLA Manager 2012 to 2015

JOB DESCRIPTION

Management of employees and daily operations of bakery.

Scheduling of employees / Covering breaks and lunch.

Extensive customer service, assisting any customers with issues.

Ordering of supplies/ inventory control.

Ensuring a clean and safe work environment as well as customer experience.

Key holder, opening and closing of store.

Ensuring that pastries and goods are stocked in display area for sale. Servicios Especiales Manzanillo, Cuba Inventory Control 2001 to 2006 JOB DESCRIPTION

Incomes and shipments of stores.

Storage Control Inventory.

Contact this candidate