Industrial Training Vice President
Resume:
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VARUN BHASKAR
Vice President - Hospitality Business Operations,
Franchise Development
Bhopal, India, 462021
***************@*****.***
An ambitious and Strategic Business Leader with proven abilities in Strategic Business Planning, managing projects, increasing efficiency and profitability of operations, team building, brand development and new projects acquisition. Recognized to identify areas of strengths and weaknesses and implement company policies, standards, change in policies, Man management and systems that optimize productivity and bottom line. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem-solving abilities, and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus, and provide tactical business solutions.
Skills
Fund Raising
Marketing & Sales
Franchise Development
Negotiations
Revenue Management
Training & Development
Customer service optimization
Strategic planning and analysis
Brand Management
Policy and procedure adherence
Team Management
Business Operations
Relationship Development
Work History
Vice President Business Operations
Sparrow Hotels & Consultants, Ahmedabad, Gujarat
2020-04 - Current
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• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Streamlined operations by delivering recommendations for knowledge- based processes and procedures.
• Assisting hotels/Greenfield projects/startups for Management tie up with different hospitality players and identifying business strategy proposition.
• Assisting Startups/ Existing Groups expanding their brand presence across India via acquisitions & mergers.
• Identifying Investors with proposed business module and investment need with value returns.
• Reviewing Business Plans as Business Mentor and defining turnaround strategies.
• Re-structuring/identifying Marketing/Business Plans of Hotels/Resorts.
• Fund Raising, Business loans, identifying JVs/Investors for startups/existing businesses Planning the new vertical start up as hotels, restaurants, time share & hostels chain.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Sale Purchase Rental of hotels, resorts, commercial space etc.
• Franchise Management & Management Contract acquisitions & mergers.
• Training & Development, Personality management.
• Business Operations Management.
• Precious Metal Consulting and contracts.
• Business Investment proposals & Investor’s relations. Vice President
Sugar N Spice Food Pvt. Ltd & Virgo Hotels, Surat, Gujarat
• Market Inspection with potential aspects for new projects development, acquisitions of new hotels, Franchising Restaurant Brand and relationship building with hotel/business owners for best results and ROI.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Provides effective people leadership of assigned hotels by attracting, motivating, developing, rewarding and retaining top talent.
• Consistently and proactively measure hotel performance (Sales, Revenue, Market Share, GSS, GOP, Accounts Receivable) to ensure hotel exceeds target goals.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
• Coordinates & Plan development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the group; takes effective corrective action as required. 2018-05 - 2020-03
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• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Training & Development.
Vice President
Meuse Hospitality, Nashik, Maharashtra
• Identified and solved issues with production, workforce and material sourcing to drive business objectives.
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Created and made appropriate documentation for annual budgets and senior leadership goals.
• Identified opportunities to improve business process flows and overall departmental productivity.
• Hired and trained new employees, demonstrating best methods for serving clients and guests.
• Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
• Streamlined Business process, budgets, and procurement strategies, leading to bottom-line improvement.
• Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
• Streamline the startup objectives and procedures for the new venture hotels.
Vice President
Neesa Leisure Limited (Cambay Hotels & Resorts) (Cambay Institute of Hotel Management), Gandhinagar, Gujarat
• To help create/streamline a corporate office that manages operations of multiple hotels Proactively lead and support properties to deliver desired results with respect to top-line revenue, improving guest service, profitability and associate satisfaction Must have extensive knowledge of Profit & Loss statements with the ability to effectively train GM's and other staff members on responsible expense behavior and benchmarking Review, analyze and react to performance metrics/data received from various financial and payroll reporting systems.
• Take effective action to control costs without sacrificing quality and service.
• This includes daily review of the revenue and payroll reports from the hotels Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.
• Provide day-to-day support to Corporate GM & GM's and hotel staff including but not limited to ensuring that all staffing levels are met and employees' performances meet company standards Prepare and assist in 2016-01 - 2018-04
2012-05 - 2015-12
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the annual operating budget and forecasts process Works with hotel management team to develop an operational strategy that is aligned with the brand's business and leads its execution.
• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken Monitors hotel operations sales performance against budget with Operational Controls Reviews reports and financial statements to determine hotel operations performance against budget Planning the Group's Strategic Development & Expansion by acquiring Hotels/Resorts across India Lead negotiations of management agreements, purchase, joint venture, franchise or other agreements with owner/owner's representatives.
• Ensure that agreement terms and conditions are acceptable by the Directors Heading Club & Spa Operations with budgeting, business promotions and guest relations.
• Business Objectives, Budgeting, Admissions, Marketing, Brand Management for Hotel Management Institute.
• Implementation of Curriculum with implementation of hands-on practical exposure.
• Guest Lectures, training and development of students.
• Campus & Placements, Industrial training etc.
• Controlling the unit operations as GM in the absence of unit GM/Corp GM. Business Head
V Resorts Pvt. Ltd, New Delhi
• To develop and maintain a network of local consultants /Brokers to get leads for development opportunities Lead negotiations of management agreements, purchase, joint venture, franchise or other agreements with owner/owner's representatives.
• Ensure that agreement terms and conditions are acceptable by the Brand.
• Review the potential real estate market; identify potential sites in lines with target locations.
• Develop financial models to ascertain financial feasibility of projects and present Investment Submissions To ensure the planning and implementation of SOPs with regular training Ensured maximum profitability and quality standards.
• Analyzed policies, procedures, standards to ensure effectiveness of all departments Evaluate employee performance for compliance with established policies and objectives of the company and contribute in attaining objectives.
• Developed and implemented successful strategies for building company sales.
• Negotiating & adding up hotels/resorts/timeshare to operate with Brand's Policies and procedures.
2010-10 - 2012-04
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• Identify the market presence and expansion of business operations nationally.
General Manager
Clarks Inn Group of Hotels, New Delhi
• Develops and monitors the performance of financial and operational plans which support the overall objectives of the hotel and operating division; develops the annual budget and business plan, and makes recommendations for capital improvements to enhance the assets of the hotel and ensure brand loyalty.
• Oversees the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests Review and follow up on property Guest Service Satisfaction (GSS) scores and comments Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and Cleanliness/maintenance standards.
• Oversees the development and execution of marketing plans and yield management efforts to maximize revenue generation, Rev PAR and occupancy levels.
• Maximizes room revenues and profits by anticipating and planning for market shifts.
• Ensures the development of strategic marketing opportunities and tactical sales plans Works closely with corporate operating team in ensures optimum staffing levels relative to volume and productivity levels in all areas of the hotel.
• Maximizes training initiatives and plans to drive efficiencies and enhance operating and service performance of the hotel Establishes and maintains a proactive human resources function to ensure employee motivation, training and development.
• Pay and benefit administration, and compliance with policies and procedures and local labor regulations.
• Fosters positive employee/labor relations with employees and local bargaining units (as applies).
Manager Front Office
The Palms Town & Country Club, Haryana
• Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
• Visiting corporate clients for the hotel promotions to increase revenue in terms of room sale and corporate memberships of the club To control room 2008-01 - 2010-09
2005-01 - 2008-01
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rate availability on full house nights to maximize occupancy and revenue and protect guarantee Reservations.
• The ability to handle relocation of guests according to established procedures.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Front Office Executive
ITC Maurya Sheraton, New Delhi, Delhi
• Check In, check outs, reservations, guest relations and situations handling, Keep Updated records and files.
• Take up other duties as assigned.
Education
MBA: Sales & Marketing
Sikkim Manipal University - Manipal
Bachelor of Science: Hotel Management
National Council for Hotel Management - IHM Lucknow Languages
English, Hindi, Punjabi
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2003-08 - 2004-12
2009-01 - 2011-01
2000-07 - 2003-05
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