Customer Service Account Executive

ANDRES AREVALO

**********@*****.*** 832-***-**** Houston, TX 77007

PROFESSIONAL

SUMMARY

Top-Producing Sales Executive with over 18 years of professional experience in managing and developing key accounts and generating outstanding revenue gains in various industries. Combine outstanding customer-needs assessment and solutions-selling skills with advanced negotiation and relationship-management capabilities. High-level understanding of prospecting and territory management, outstanding leadership, communication, and presentation skills. Balani Milestone 500K SKILLS • Mergers & acquisitions

• Business alliances

• Financial leadership

• Sales and Business

development

WORK HISTORY

Director of Merchandising and Sales Jaxson Maximus Custom Clothiers - Miami, FL 03/2019 - CURRENT

• Oversaw inventory counts each month to maintain stock records and account for shrinkage.

• Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.

• Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.

• Created sales cycle plan to develop and service accounts through product marketing, prospecting, promotion and merchandising for proper product visibility.

• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.

• Trained newly hired sales team in upselling techniques.

• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening. Master Clothier Balani Custom Clothiers - Houston, TX 12/2015 - 03/2019

• Build a sales funnel by identifying key prospects, networking, cold calling, in-person approaches, attending events

• Attained 100% plus of goal every month

• Call on clients to their office, home or our showrooms

• Follow up via phone, text or email to schedule and conduct appointments with business owners, high- ranking executives and middle management and professionals to evaluate and provide for their personal clothing needs

• Measure clients, fit clothing, submit orders for processing, fit and deliver clothing once completed

• Cultivate and maintain personalized, high-touch client relationships with upscale clientele

• New business development and client relationship management

• Cloth expert with English and Italian mills such as: Loro Piana, Scabal, Vitale Barberis, Dormeuil, Holland and Sherry

• Responsible to communicate, present and influence credibly and effectively.

• Achieved aggressive monthly quota of $75000 mo. consistently. Account Executive CoStar - Houston, TX 03/2012 - 12/2015

• Meetings with director-level in target accounts for Commercial Real Estate.

• · Maintaining customer relationships and customer satisfaction with clients from: Apartments.com, Loopnet.com, Apartmentfinder.com. CoStar.

• · Develop customers through: relationship selling, consultative selling, training, and planning.

• · Commercial Real Estate Software demos and Sales.

• · Contract Negotiation

• · Market Research and Analysis

• · Management accounts, including training for clients. Account Executive Primedia Inc - Houston, TX 03/2008 - 03/2012 Built effective marketing advertising campaigns for over 150 apartment complexes per year in Internet media sales. (www.apartmentguide.com, www.rentals.com & www.rentrentar.com) along with print.

• Achieved 120% of target monthly goal print. Attained 185% of target monthly goal internet Awarded #1 of 12 for highest revenue increased, and highest sales

• Awarded # 1 of 12 for highest sales performance.

• Ranked # 5 of 52 for overall sales performance (National New hires contest)

• Awarded #1 of 12 for highest sales performance, most new sales.

• Attained 185% of target monthly quota. (print and internet)

• Recognized for renewing over 37 accounts in jeopardy to cancel.

• Recognized for initiating and developing a Hispanic Market campaign for Houston.

Account Executive Hibu - Houston, TX 08/2003 - 03/2008 Built effective advertising campaigns for over 300 businesses per year in print

(Yellow Pages) and internet media sales.

• · Awarded 5th place President's Club. (South Texas Region) 2007

• · Awarded #1 of 36 for overall sales performance for second year in a row (East Houston Campaign) in 2006 and 2007.

• · 2005, 2006 and 2007 Attained 115%, 120% and 125% of quota respectively.

• · Ranked in the top 5% Texas Region for 2003, 2004, 2005.

• · 2007 Led the South Texas region in new business development.

• · Promoted to manage large accounts due to consistently exceeding quotas and goals.

EDUCATION University of Texas, Austin, TX 12/2002

Bachelor of Arts: Business Administration

LANGUAGES Spanish

Native or Bilingual

Italian

Full Professional

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