Manager Assistant Computer Operator

Karen F. Hodge

Cell: 773-***-**** Email:

Professional Profile

Professional Administrative Offcer with over 27 years experience working with the Federal Government, employed to execute organizational leadership and promote sustainability

Areas of Expertise

•Monitoring/Assessing

•Operating Systems and Services Professional

•Organizational leadership that promotes sustainability and longevity in any field

•Managing and assisting with day to day operations with the Federal Government Effectiveness to execute job functionalities and take on changing priorities and project responsibilities

Strong leadership and communications background with the ability to work effectively in crossfunctional groups

Professional Experience:

Alliance Ground International

Swissport Cargo Services via American Airlines sept. 2018-February 2023 Offce Planner

Allocate mail for American Airlines

•Multitask with dual computers operating SABRE, WBP, and Microsoft Programming

•Manage effective communication with Crew Chiefs for accurate WBP allocating weights and ATC Pay deliberate attention and utilize detail-orientation skills to ensure each flight is safe

Resource Management Group sept. 2014-Jan. 2018

Environmental Laboratory Technician 2

•Coordinated all administrative activities with the Federal Occupational Health Environmental Laboratory and

Developed and maintained the database management system which tracks incoming analytical samples

•Communicated schedules to the various analysts of upcoming deadlines for sample completion dates

•Maintained all computers, printers, and installation of various software programs

•Corresponded with the agency Help Support Desk in resolving issues pertaining to the functioning of the laboratory equipment and computers

•Provided basic training to the analysts and staff using the Microsoft offce software along with other programming (i.e., Excel, PowerPoint, Microsoft Word. etc.) Generated analytical reports for Laboratory Director's review

•Purchased laboratory media and supplies, assembling and weigh dust cassettes, acidifying water samples, shipping and handling media request to client.

Badger Technical Services

(%t. 2010-Aug. 2014

Account Manager Assistant

Performed administrative duties to the EH Manager such as:

•Submit samples that were properly documented and ensure correct documentation had been completed on the chain of custody form that was submitted

•Perform final reports generation and mailing to clients.

Reconcile laboratory invoices and billing.

Act as the liaison on IT issues, order laboratory and office supplies, maintain sample database

•Assure that any problems related to client samples are resolved before samples are logged in for analysis Revise analytical reports when needed, maintained for FOH Laboratory customer's documentation file system Preserved water samples before analysis:

Account Manager Assistant responsibilities include sample preparation, inorganic sample analysis report generation and client consultation, participate on all AIHA audits and assist Laboratory Director in maintaining control charts for the IHLAP and ELLAP programs

STG International

Oct. 2005-Sept. 2010

Account Management Assistant

•Submit samples that were properly documented and ensure correct documentation had been completed on the chain of custody form that was submitted

•Perform final reports generation and mailing to clients. Reconcile laboratory invoices and billing.

I.T.S. Corporation

Oct. 2002-Sept. 2005

Computer Operator Sr

•Entered data for agency and corrected any computer problems the agency had

•Contacted the IT helpdesk to perform resolution to problems

•Installed all operating programs on staff computers/laptops Maintained all software updates and installations

CDSI/ACS-GSG

Jan. 1996-Sept. 2002

Data Management Specialist

•Responsible for the inputting of contract payroll vouchers on a bi-monthly basis

•Recorded hours worked along with the rate of pay to about 200 contractors in 3 inter agencies I was responsible for

•Developed and maintained a database to provide a monthly report

•Assisted the regional secretary with preparing and maintaining user reference manuals and documentation in an electronic library

•Composed and finalized monthly reports for the managers of several departments Performed any other tasks and duties as assigned.

Dunbar Vocational High School Business Machines Diploma Conferred June] 980

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