Window Clerk Unit Technician

THOMAS P. PRENDERGAST

* ***** **** ******, *** York 11784-2609

516-***-**** *.***********@***.***

http://www.linkedin.com/pub/thomas-prendergast/12/431/933

Results-driven professional with extensive management, operational development, and cost control experience, and the ability to apply these skills to educational environments. Motivated leader with human resources expertise, responsible for building and leading high-performing teams, training, evaluating, and supervising large groups, and effectively directing all aspects of day-to-day operations including customer service, distribution, personnel administration, labor relations, collective bargaining, accounting & finance, and purchasing. Experienced instructor with outstanding communication and organizational skills, and a proven ability to motivate students.

Teaching/Training Management Operational Development Human Resource Administration

Communication Cost Control Accounting/Finance Customer Service Distribution

Procurement/Purchasing Negotiation Business Solutions Team Building/Leading

PROFESSIONAL EXPERIENCE

Director Transportation – Dominican Village • 2016 present

Manage the transportation of staff & residents in an Assistance/Independent Living facility.

Supervisor Patient Transportation – Northwell System • 2011 present

Supervise a staff of patient transporters in a medical facility. This includes prioritizing, monitoring operational performance, communicate & Coordinate with other departments to insure a smooth and timely delivery of patients to their designated treatment locations.

Security Guard – Good Samaritan Hospital Catholic Health System LI NY 2021-Present

Provides professional security observation and protective services throughout the Medical Center.

Technical Assistant – SUNY Stony Brook University Medical Center• 2011- 2013

Provide technical support in the Clinical Skills Center. This includes working as a standardize patient and test proctor during examination of medical/dental students.

NEW YORK CITY DEPARTMENT OF HEALTH & MENTAL HYGIENE • 2009-2011

Staff Analyst / Supervisor Licensing Unit NYC DOHMH

UNITED STATES POSTAL SERVICE, New York District, New York, NY 1984-2009

Provider of mail services to residents of United States and its territories.

Supervisor Customer Service / Analyst (1988-2009)

Direct daily operations including customer service, sales, distribution, personnel administration, labor relations, collective bargaining, accounting/finance, and procurement/purchasing. Manage compilation, calculation, processing, maintenance, and reporting of informational and financial data, including retirement plans, payroll adjustments, and audits.

Prepared weekly, monthly, and quarterly reports and maintain communication with all departments. Train, schedule, supervise, and evaluate employees, and participate in grievance proceedings and negotiations. Oversee compliance to EEO and OSHA requirements. Build productive teams and develop staff members on their way to managerial positions. Served as instructor for newly hired supervisors, teaching procedures surrounding the monitoring of employee attendance, the provisions of the Family Medical Leave Act, and postal policies and regulations.

THOMAS P. PRENDERGAST Page 2

Promoted frequently through several increasingly responsible supervisory/management posts including Supervisor of Mails and Delivery, Superintendent of Postal Operations, and Supervisor of Customer Services, often managing 100+ employees.

Improved efficiency by introducing automation efforts to condense total business hours while on special assignment as Officer in Charge of East Quogue Post Office. Achieved continuous 99-100% delivery confirmation score during tenure as Officer in Charge of Westhampton Beach Post Office.

Participated as guest speaker at several community forums, educating public and increasing positive public perception of United States Post Office.

Received numerous awards and recognitions including 2 Certificates of Recognition, 2 Special Achievement Awards, a Patriotism Award, and 8 Letters of Commendation.

Corrected gross safety infractions as Officer in Charge of East Quogue Post Office, including faulty electrical wiring, broken floors and window frames, debris in storage room, and unsanitary conditions, restoring facility to compliance with health and safety standards and improving employee morale, productivity, and performance. Reduced clerical overtime by 4% as Officer in Charge of Croton-on-Hudson Post Office.

Registry Clerk / Distribution & Window Clerk / Vehicle Operations Maintenance Assistant. Self Service Postal Unit Technician (1984-1988)

Held several clerical / maintenance and technician positions between 1984 and 1988, before achieving managerial status in the Postal Service.

CAREER EDUCATION CORPORATION, GIBBS COLLEGE & BRIARCLIFFE COLLEGE,

Norwalk, Connecticut and Bethpage, New York 2005-2009

Leading provider of educational services with colleges serving more than 90,000 students.

Adjunct Instructor

Provided classroom and on-line instruction to undergraduate students, teaching courses in business communications, career services, industrial/organizational psychology, mathematics, medical records management, pharmacology, small business management, and statistics.

Dunbar Armored / Brinks Security, Plainview, New York • 2003-2021

Provide armed security in the transportation of currency to and from the Federal Reserve to banks, retail outlets, and vendors.

EDUCATION

Master of Business Administration in Human Resources Management

Ashford University, Clinton, Iowa (GPA 3.64)

Bachelor of Science in Business Management & Economics

State University of New York Empire State College, Saratoga Springs, New York (GPA 3.46)

NYS Emergency Medical Technician, License # 429107

American Heart Association Basic Life Support Instructor, License # 091********

MILITARY

1978-1981: Clinical/Medical Specialist, 5th Combat Support Hospital Fort Bragg NC.

1981-1983: NCOIC Aerospace Medicine 354th Tactical Fighter Wing Myrtle Beach AFB SC.

1983-1987: Aeromedical Evacuation Tech, 69th Aeromedical Evacuation Squadron McGuire AFB

PROFESSIONAL AFFILIATIONS

National Association of Postal Supervisors/National Association of Retired Federal Employees NYS Notary Public

American Legion / Selden Fire Department / Knights of Columbus.

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