April Rivera

**** * ******** **. ***

Stone Mountain, GA 30083

Phone: 404-***-**** advwsv@r.postjobfree.com

Organized, detail-oriented and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals with a high degree of accuracy.

Professional Experience

Georgia Tech

Lead Back Office/ Trainer/ Certified Medical Assistant November 2021 to Present

Serve as a key member of the medical assistance team in the Womens center. Assist multiple Doctors with their day to day operations to ensure optimal patient care and smooth office operations. Key results: Answered phones; Scheduled patients according to availability and severity; Checked Voicemails and returned phone calls; Sent and Received facsimile reports; Ordered supplies for clinic/restocked rooms/ performed Par level reports weekly; Demonstrate proficiency in taking vital signs, urinalysis, EKG's and giving injections; Ensure the cleanliness and sanitation of all exam rooms and equipment; Efforts ensure compliance with HIPPA and OSHA regulations; React calmly to emergency situations, immediately putting patients at ease; Assist with procedures; Trained all incoming new staff on EMR system; Trained all incoming staff with office procedures and triage; Set up training manuals for quick reference tools for new hires

Covid Vaccinator

AB Staffing Solutions/ Northside Hospital December 2020- March 2022

Vaccinating patients; Travel; EHR documentation; Proper instructions after vaccine; Scheduling

Atlanta Urgent Care

Front Desk Receptionist/Covid-19 Swabber August 2020- December 2020

Scheduling patients; Verification of insurance; Collection of payments; Copy/scan/facsimile of documents; EMR/HER; Swabbing of patients for covid-19; Verification of demographics

Bracks kitchen

Catering Manager/Captain May 2019- April 2020

Delivery of catering orders/set up

Hiring, training, and supervising catering staff, as well as scheduling employee shifts; Negotiating prices and preparing meticulous catering order forms; Monitoring the availability of catering stock and supplies and ordering replenishments; Tracking catering expenses and maintaining accurate records; Researching catering trends and promoting competitive catering services.

Progressive Health

Hearing Conservation Specialist October 2019- June 2020

Hearing Conservation Specialist

Performed hearing procedures and intake procedures which included: Hearing test for all Delta employees; Ear fit PPE testing and demonstration of proper placement; Data input for all injuries and hearing tests; Customer service/outlook/OHM System; First aid

Horizon Staffing/O’Kelley & Sorohan

Legal Assistant October 2018 – September 2019

Composed and revised legal documents for attorneys, including letters, dispositions, and court filings;

Answered direct attorney phone lines and acted as liaison between clients and attorneys; Ensured legal documents were processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines; Filed all documents through a web database for all office clients.

Georgia Tech

Medical Assistant November 2016-October 2018

Serve as a key member of the medical assistance team. Assist multiple Doctors with their day to day operations to ensure optimal patient care and smooth office operations. Key results: Proficiency in taking vital signs, urinalysis, EKG’s and giving injections; Ensured the cleanliness and sanitation of all exam rooms and equipment; Efforts ensure compliance with HIPPA and OSHA regulations; React calmly to emergency situations, immediately putting patients at ease.

Dekalb Medical

Medical Assistant/Annual Wellness Team Rep December 2014-November 2016

Classroom preparation, vitals, urinalysis, blood draws/injections, staple and suture removal, ear lavages and EKG’s.

Administrative duties: Dictation, Patient EHR data input, progress notes, electronic prescriptions, scheduled patient appointments, mail distribution & verbal/automated message transcription. Communicated with patients as directed by the immediate supervisor, input data into Works-well /Midas, verified patient billing using EMR.

Clinical: Assisted with lab prep/delivery of specimens, IM injections, venipunctures & registration. Traveled throughout the hospital and to local physician’s offices to administer flu shots, biometrics and perform annual wellness visits.

Pinnacle Real Estate Partners

Property Manager May 2008- May 2013

General: Marketing and advertising of vacant suites to increase occupancy. Efforts resulted in an increase of 31%. Prepared, memos, faxes, email, maintained files, prepare expense reports and other administrative forms, copying, and arrange for courier service and overnight deliveries; Maintain office clerical, filing and record keeping systems; Coordinated production and ordering of signs, tenant identification, etc.

Assist in the production of monthly and annual reports; Assist in preparation of transaction related documents; Maintain contact and other databases for company; Aid in the production of departmental reports (e.g. business plans, financial statements, RFPs); Maintain adequate inventory of all office supplies and contact all vendors when maintenance is required on general office equipment; Coordinate regular inventories of all business property; Contractor coordination; Coordinate tenant move-ins; Obtain estimates/bids for repairs at the property. Generate and track Service Orders, approvals and distribution; Sort, code and ensure accuracy and compliance with contracts of all property related invoices; Coordinate and schedule appointments, on-site & off-site meetings and conference calls; Collect and organize all property information in a format for quick reference.

Financial: Detailed verification of all invoice amounts and information with approved Service Orders or Contracts; Ensure proper property coding on invoices; Investigate cost reduction opportunities; Read meters and calculate utility bill-backs to tenants; Assist corporate accounting with questions related to the property and resolution of vendor issues.

Education & Certifications

Certified Clinical Medical Assistant

Certified in First Aid and CPR

Graduate of Laurus Technical Institute (Medical Assistance Study)

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