Alonda Victor
Medical and Management
Highly motivated, personable, and dependable employee with excellent team building and leadership abilities. Proficient with customers and bedside manner. Seeking to re-enter the medical field or obtain a managerial position that will allow to showcase skills and increase the productivity of the organization.
Skills and Professional Knowledge
•Customer Service
•Communication
•Leadership
•Class D Driver’s License
•Bookkeeping
•Payroll
•Stock and Inventory
•Purchasing
•Budgets
•Operations
•Conflict Resolutions
•Interviews, Training, and Hiring
•Scheduling
•Vitals and Blood Work
Professional Experience
Sam’s Club, Slidell, LA.
Customer Service Associate, March 2019– Present
•Assists customers with locating items and check out. Ensures that discounts and benefits are offered during the check out process.
•Provides the best possible shopping experience and personnel shopping options.
•Fulfills submitted customer grocery orders, packages the orders, and delivers orders to parked vehicles.
•Achieved Employee of the Month Award (September 2022) for promoting sales and having the highest projection numbers for fulfillment.
Victor’s Trucking LLC, Pearl River, LA.
Driver/Bookkeeper, October 2020 – November 2021
•Obtained a class D driver’s license to deliver items for Rooms to Go contract and run other routes.
•Monitored financial records and payroll.
Dollar General, Pearl River, LA.
Customer Service Associate, February 2019 – September 2019
•Aided customers with shopping needs and ensured an exceptional shopping experience.
•Unloaded and stocked merchandise.
•Performed light janitorial duties.
Walgreens Louisiana Inc, Slidell, LA.
Assistant Manager, November 2011 – January 2019
•Directly supervised and coordinated activities of retail sales workers.
•Handled management functions such as purchasing, budgeting, accounting, and personnel work.
•Assisted in daily pharmacy operations, customer issues, photo orders, stocking, and any warehouse conflicts.
F & G Shell, Slidell, LA.
Manager, December 2008 – November 2011
•Oversaw 6-8 employees on a daily basis, conducted interviews with potential new employees, and trained hired employees.
•Prepared day to day paperwork, inventory audits, processed work schedules, bank deposits, and daily cash audits.
•Stocked merchandise and helped customers with purchases and problems.
•Executed light janitorial work as needed.
•Promoted to managing all additional stores.
Jemsworks #1, Pearl River, LA.
Manager, November 2006– October 2008
•Drafted schedules, placed orders, and completed paperwork and deposits.
•Hired new employees and handled stock.
•Aided customers with all issues
•Executed light janitorial work and data entry as needed.
•Promoted to managing 2 additional stores.
Northlake Women’s Healthcare, Slidell, LA.
Intern, May 2006– November 2006
•Prepped patients, took vitals, drew blood, and input specimens as needed. Scheduled and filed appointments.
Slidell Discount, Slidell, LA.
Manager, September 2005– October 2006
•Created schedules, placed orders, and filled out paperwork and deposits.
•Hired new employees and kept up with stock.
•Aided customers with all issues.
•Executed light janitorial work as needed.
Education
Medical Assistant
Delta College, Slidell, LA.
•1 year
38605 HAAS Rd. Pearl River, LA. 70452 • (985) 503- 5180 • ************@*****.***