Entry Work Remote Mortgage

Christopher R. Morris

Training & Development Manager

***********.******@*****.*** 803-***-**** linkedin.com/in/Christopher-morris-a52a922

Motivational Training & Development Manager successful at developing successful training plans that meet dynamic company and employee needs. Focused on maximizing employee performance, team productivity, and quality assurance with effective training programs. Meticulous and clear communicator with an enthusiastic style and insightful approach.

Core Expertise:

Project Management

Team Direction

Course Design

Public Speaking

Learning Strategies

Process Evaluation

Strategic Goals

Training Manuals and Materials

Data Analysis

Industry Trends

Job Training

Business Administration

PROFESSIONAL EXPERIENCE

REMOTE MORTGAGE TRAINING SPECIALIST Promontory Mortgage Path, LLC May 2021 – Nov. 2022

Presented classroom and e-learning-based training to employees, aligning new learning development and solutions to the organization's strategic goals, mission, and vision.

Educated fulfillment staff on general mortgage knowledge, systems, products, and processes.

Cultivated and delivered both underwriting and processing training manuals and procedures to enhance training.

Led Learning Management System (LMS) addition for the company and served as administrator, significantly cutting the time it took to assign, grade, and provide feedback as most of the manual entry work became automated, resulting in cost savings.

Successfully leveraged the ADDIE model to design and administer multiple courses in a virtual environment, decreasing turnover and attrition with employees gaining a better understanding of systems, products, and procedures.

TRAINING/ORGANIZATIONAL DEVELOPMENT & INSTRUCTIONAL DESIGN Christopher Morris, LLC Aug. 2017 – May 2021

Carried out revenue-generating coaching on through classroom and e-learning to major corporations in the US, Canada, and abroad.

Focused instruction on sales, operational training, and organizational development while advising executives on best practices for employee growth and productivity goals.

Productively executed multiple LMS launch contracts for major corporations worldwide.

Flourishingly started the company to address the gap in qualified training professionals delivering licensing training, growing the company to 6 figures profit with one employee.

Persuaded a multitude of corporations to transition from live training to virtual and e-learning, degreasing travel costs and increasing revenue.

CORPORATE TRAINING MANAGER Home Point Financial Sept. 2015 – Aug. 2017

Oversaw the training environment by effectively evaluating the results and determining gaps in training needs.

Collaborated with the company’s departments to gain awareness of business needs and created or sourced relevant solutions to support strategic objectives.

Monitored and communicate the key metric performance of training and development programs using LMS to supply a more fulfilling experience for end users and expedite prompt and complete delivery of employee learning activities.

Productively coordinated with Subject Matter Experts (SMEs) to establish and modify departmental procedures through process mapping utilizing the ADDIE model.

Devised, delivered, and managed a training team as well as all content creation, resulting in a whole curriculum being available to all employees in all areas in less than one year.

ADDITIONAL EXPERIENCE

COACHING, TRAINING, & DEVELOPMENT/INSTRUCTIONAL DESIGN Christopher Morris, LLC

Identified and solved internal problems related to employee turnover by revamping training approaches.

SENIOR INSTRUCTIONAL DESIGNER AXA Equitable Life Insurance

Redesigned entire materials from paper to e-learning, providing all courses on demand, saving the company on costs associated with printing, and making the training readily available to all associates.

TRAINING PROGRAM MANAGER LendingTree Loans

Cut attrition from 125% to less than 30% while delivering qualified trainees to the hiring manager to fill open positions thus increasing manpower and revenue for the company

EDUCATION

Bachelor of Science in Wildlife Biology, University of Alaska Southeast

CERTIFICATION

Certified NMLS & R Training Professional - Financial Strategies

IT SKILLS

Calyx Point

Adobe Captivate

Encompass

Adobe Connect Pro

Cornerstone OnDemand

Doc Magic

QuickBooks

Articulate

Microsoft Office Suite

SharePoint

Success Factor

Telephone Applications

Many more eLearning authorization tools and LMS platforms as well as all MS Applications

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