Hotel Housekeeper Customer Service
Resume:
PROFESSIONAL HOTEL HOUSEKEEPER
RESUME
**** ********** ******, ************, ** 19135
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Hotel Housekeeping employee looking to leverage with 6+ years of experience into the new managerial role in your hotel. Proven management and training skills, deep familiarity with all cleaning material and tools, bilingual ability, and a strong work ethic make me an ideal candidate. I am a worker you can trust to achieve your goals. PROFESSIONAL EXPERIENCE
THE SHARTON HOTEL Philadelphia, PA
Housekeeper August 2013 – 2016
COURT YARD MARRIOTT HOTEL Philadelphia, PA
Assistant Housekeeper July 2008 – June 2011
EDUCATION
PENNFOSTER UNIVERSITY Scranton,PA
certification in childcare management in, June 2008 ADDITIONAL SKILLS
Trained 7 new staff members in all aspects of housekeeping, ensuring that they meet health and safety standards
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Replace soiled towels and linen, vacuum room carpets, and sweep, scrub, wax, and polish floors using brooms, mops, and powered scrubbing and waxing machines in a 300+ room hotel
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Implemented new cleaning processes and team strategies, reducing necessary man hours by 15 hours per week
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Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with bathing, eating, and other needs
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● Arrange for car wash and vacuuming services for guests requesting it Charged with restocking soap and tissues in room bathrooms and in cleaning and with disinfecting all bathroom surfaces in a 150+ room hotel
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Responsible for polishing all furniture and silverware and for the removal of all trash in rooms, as well as for the replacement of all trash bags
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Performed sewing repairs for guests and upholstered old worn out furniture in the hotel rooms
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Arranged for the provision of extra room furniture, beddings, linen, and towels for guests with special needs
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Maintained lists of vacant rooms that required housekeeping attention before the arrival of their next occupants
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● GPA: 3.5/4
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● English: Fluent Spanish: Business Level
● Excellent interpersonal and customer service skills
● Expert with all cleaning supplies, including buffering and waxing machines
● Deep knowledge of OSHA safety guidelines for housekeeping
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