Manager/Server, Brand Ambassador
Resume:
ANGELA CASTILLO
*********@*****.*** –
OBJECTIVES
To obtain a position that will utilize and enhance my skills in providing quality patient care and office productivity.
CORE QUALIFICATIONS
●In-depth knowledge of medical and dental terminology
●Understanding of confidentiality laws and regulations
●Excellent computer skills
●Understanding of insurance policies and coverage
●Great mathematics skills needed to perform basic transactions
●Capable of multitasking and remaining organized in all aspects of work
●Friendly and personable nature with patients, guests, and all staff and personnel
EXPERIENCE
Manager/Server – Corydon, IN El Nopal, 08/2015 - Present
●Welcomes and greets all customers and guests, in person or over the phones
●Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
●Schedule and confirm guest reservations
●Facilitates customer flow by efficient service and sanitation between guests
●Responds to guests and team members inquiries in a courteous manner
●Keeps restaurant supplies adequately stocked by anticipating inventory needs and placing orders
●Managing closing duties, including restocking items and reconciliation of the cash drawer
●Perform tasks such as monetary transactions and accurately recording orders
●Keep the restaurant clean and organized
Server – Corydon, IN, Fredericks Café, 10/2014-08/2015
●Skillfully anticipated and addressed guests service needs
●Greet guests in a professional and friendly manner
●Deliver exceptional friendly and fast service
●Built tight knit bonds with regular guests and co-workers
Quality Control – Corydon, IN, Howard Packaging, 01/2012 – 07/2014
●Work at fast pace
●Ensure all company products meet required standard
●Accurately pay attention to all details
●Handle all merchandise with care
EDUCATION
ATA College
2013 Expanded Duties Dental Assistant
Corydon Central High School
2008 – 2012 Diploma
CERTIFICATION & TRAINING
●CPR –American Heart Association (BLS)
●HIPAA/ OSHA
●Financial Arrangements
●Treatment Planning and Consultations
●Dental Software
●Insurance Billing and Coding
●Scheduling
●Radiation Safety
●Professional Telephone Manners
●Recall Systems
●Patient Confirmations
●Collection Procedures
●Patient Confirmations
●Patient Receiving
●Communications
Radiation Technique
REFERENCES
●Taylor Deitrich – Receptionist/Scheduling Coordinator (Smileartistry)– 812-***-****
●Alejandra Maldonado – CNA (Kindred Healthcare) – 502-***-****
●Miguel Castro – Manager (El Nopal) – 812-***-****
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