Human Resources Manager

Diane Key

*** ****** **** ** ● Columbia, SC ●****9

********@******.***

1

Experienced and professional Human Resources leader that brings over 20 years of experience with areas of concentration in Employee Relations, Training, and Development and Administration of Policies and Procedures. Group 1 Automotive

Human Resources Manager

June 1, 2010 – September 6, 2022

Responsible for overseeing all HR functions ensuring compliance with Group 1’s Core Values, Policies and Procedures as well as local, state, and federal laws.

Partner with and serve as a resource to employees, management, and Human Resources staff to promote and maintain positive employee and labor relations

Assist employees with annual benefits Open Enrollment.

Partner with Payroll Specialist on payroll matters for employees at all levels.

Assist employees with workers’ compensation and unemployment claims and questions.

Administer employees’ leave of absence requests including creating/preparing notifications, letters, approval determination, and time off tracking/administration.

Prepare annual OSHA logs.

Stay abreast of federal, state, and local laws, as well as HR best practices, current trends, and technology.

Coordinate interviews (phone/virtual/in-person) between the applicant and hiring managers.

Assist with scheduling and participating in career fairs and recruitment-related events; to include assembling information packets, setting up, and being an active advocate for potential candidates.

Manage and resolve complex employee relations issues. Conducts effective, thorough, and objective investigations. Bridge management and employee relationships by addressing issues, complaints, and grievances.

Consult with management and employees in providing HR guidance and coaching.

Works closely with management and employees to improve work relationships, build morale, and increase productivity.

Respond to verifications for employment in a timely manner.

Ensures that all payroll transactions (new hires, promotions, merit reviews, transfers, LOA's, terminations, etc.) are accurate and processed in a timely manner in coordination with the payroll department.

Responsible for full life cycle recruiting activities for all levels of candidates to include job advertisements, interviewing, background checks, assessments and selection advice.

Prepare and maintain accurate and confidential employee files.

Assist employees with personnel information and interpretation of HR policies and procedures.

Provide coaching and feedback on policies and procedures to facilitate appropriate investigative actions and reach resolution of grievances.

Collaborate with senior managers on appropriate employee corrective steps.

Onboard new employees and conduct orientations

Prepare and present position statements and evidence in claims related to unemployment, discrimination and other employment-related actions filed with federal/state/local agencies. Carolina International Trucks

Corporate and Human Resources Administrator

January 2010 – June 2010 (Contract position)

Responsible for providing administrative support for the President and CEO and handle tasks that need immediate attention in the absence of executive personnel.

Maintain all payroll and leave records.

Update master payroll records.

Prepare and maintain accurate and confidential employee files.

Monitor and record employee performance evaluations and training.

Maintain and monitor all unpaid leave such as FMLA and Leave of absences.

Onboarding of new employees.

Diane Key

203 Ashley Hall Rd ● Columbia, SC ●29229

********@******.***

2

Assist with insurance, 401(K) and other benefits administration including new employee eligibility processing, change/termination reporting, open enrollment changes, claims resolution and communicating benefit information to employees.

Prepares corporate meetings as requested, i.e., invitations, itineraries, and room set up.

Make travel arrangements for all personnel and maintains record of their itineraries. Prysmian Cables and Systems

Commercial Coordinator

Human Resources and Benefits Analyst

March 2007 – April 2008

Responsible for the coordination, set up and dismantles of all trade shows and corporate events for North America.

Primary point of contact for Vice President and General Manager of Telecom, Vice President Commercial and Vice President of Sales.

Work extensively with the President and CEO to coordinate and manage all arrancements related to meeting and event planning including travel, reservations, advance notifications, agenda, related materials and expense reports and scheduling.

Manager complex travel arrangements, correspondence, calendars and appointment for the Vice President and General Manager of the Telecom division. Assist in the resolution of scheduling conflicts.

Screen incoming telephone calls and visitors.

Prepare presentation materials to assist senior management in meetings and discussions and schedules and coordinate meetings.

Prepare and distribution of meeting minutes.

Provide supplementary administrative support to National Sales staff as well as Customer Service and Inside Sales Representatives.

Able to handle confidential and sensitive information with integrity, discretion, and judgement.

Primary contact with various vendor to design, obtain, negotiate, and distribute a variety of marketing/promotional materials.

Scout locations for retreats, meetings and seminars while negotiating both a desirable location and reasonable prices.

Assist with the creation of job descriptions for all positions.

Develop and administer various Human Resources plans and procedures.

Create various presentations for training purposes and management presentations.

Maintain and organize office operations and procedures such as information management, filing system, requisition of supplies and other administrative services. PBR, LLC

After Market Service Coordinator

June 2006 – March 2007

Responsible for the accurate and timely delivery of parts to the automotive aftermarket.

Weekly download of delivery requirements for Ford and General Motors and dissemination to various locations.

Coordinate with supplier and vendors the delivery of parts as required by Ford and General Motors to third party package company,

Ensure compliance of quality standards as required by the automotive industry.

Back up to the Production Planner ensuring that Kan Ban cards are posted on each line determining what product is to be run and when.

Participate in Value Stream Mapping Team to identify current waste and map future state to implement improvement plans as part of the Lean Manufacturing initiative.

Developed a training database which tracks and maintains the training information for all associates.

Developed work instructions and manuals for a variety of processes within the department. Diane Key

203 Ashley Hall Rd ● Columbia, SC ●29229

********@******.***

3

Columbia Tool & Die

Human Resources/Office Manager

August 2003 – September 2005

Development and administration of personnel rules and regulations, pay and job classification structurer and programs for employee training, safety, health, and morale.

Develop and administer various human resources plans and procedures.

Conduct new employee orientations, monitor career pathing program, employee relations counseling and exit interviews.

Oversee training and safety programs in context of compliance with government regulation.

Process Worker’s Comp claims and act as a liaison between associates and the insurance company. Oversee maintenance of accurate and complete personnel records. Ensure that rules concerning confidentiality and retention and followed.

Review benefits and maximize job satisfaction while keeping the cost of the benefits package under control.

Maintain all payroll and leave records.

Prepare and maintain accurate and confidential employee files.

Report, file and follow up on all Worker’s Compensation injuries and illnesses.

Stay abreast of federal, state, and local laws.

Work with management to set long-term staffing goals and strategies.

Create various presentations for training purposes and management presentation.

Coordinate various company functions such as holiday parties and staff luncheons.

Order office supplies as needed.

Koyo Corporation

Executive Administrative Assistant (contract position) July 2002 – August 2003

Assist with the development and administration of personnel files and regulations, pay and job classification structure, and programs for employee training, safety, health, and morale.

Prepare New Hire packets and conduct New Hire Orientation.

Conduct various training classes as required.

Prepare and distribute monthly training report. Oversee training and safety proframs in context of compliance with government regulations.

Create various presentations for training purposes and management presentations.

Perform background checks.

Create various documents such as Job Descriptions, Attendance Policies, Code of Conduct and a variety of others.

Make travel arrangements and hotel reservations.

Respond to individuals needing assistance with a variety of issues/concerns.

Ensure that all bulletin boards were maintained with up-to-date State and Federal posters and other relevant information.

Diane Key

203 Ashley Hall Rd ● Columbia, SC ●29229

********@******.***

4

Stewart Title Guaranty Company

Technology Specialist

January 1999 – February 2001

Credit Union Assistant

1992 - 1994

Maintain the integrity of servers and provide desktop support for users and clients.

Assess the technology needs for associates and make recommendations for solutions.

Set up and disable network accounts for associates and required.

Administer Outlook e-mail accounts for associates utilizing Microsoft Eschange.

Perform night backups of servers.

Perform hardware and software installations and provide support as needed.

Develop databases used for tracking marketing calls and claims.

Install and set up proprietary software at agent sites.

Design, develop, planned, and schedule training and educational programs.

Develop training curriculum.

Provide training on Micorsoft Office and proprietary software to associates as well as external customers.

Design, prepare, and present PowerPoint presentations for potential agents.

Accounts Payable/Receivable

Administration of New Accounts

Run credit checks

Preparation of various monthly reports for presentation at board meetings. Landata Systems, Inc.

Software Education Consultant

1994– 1999

Receptionist/Human Resources

1990 - 1992

Coordinate and instruct all level of Microsoft products to internal and external customers.

Coordinate internal and external resources to provide program and instructors needed.

Design, develop, plan and schedule training and educational programs for all Stewart Title and Landata associates at all levels.

Review and consult on development of departmental training programs.

Serve on various project teams to ensure inclusion of training as part of strategic planning.

Curriculum development.

Maintain the Training Database.

Provide executive level customer support.

Implement and maintain Knowledge Base.

Establish and maintain a Resource Library that includes videos, certification manuals and various resource kits.

Produce marketing materials such as brochures and training calendars.

Create evaluations forms for the purpose of ensuring quality of training.

Perform Workflow Analysis to identify training development needs. Skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Access

Microsoft Publisher

Microsoft Outlook

Visio

Paylocity

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