Veronica Martin
*** ****** ***** ***** *********, TN 37076 615-***-**** *****************@*****.***
Key Skills
Accounts Receivable Processes
Invoices/Expense Reports/Payment Transactions
GNAA Standards and Regulations
Vendor Negotiations
Budget Organization
Journal Entries & General Ledger
Teambuilding & Staff Supervision
Twenty-one years of experience in the apartments industry
Professional Experience
Assistant / Leasing Marketing BG Staffing
Temporary Position - October 2019 – November 2019
Community Manager The Trails
BH Management-2018-2019
Manage accurate and timely processing of more than $458,000 per month in current rent while maintaining fewer than 5% collection in former accounts with 7% delinquency goals met
Oversee the completion of successful turnover, ensuring resident satisfaction and budget standards.
Negotiate with suppliers/vendors for property improvement, which, in turn improves cash flow and facilitates company’s profitability
Walked all vacates and set up make readies, completed make ready board
Consistently surpass monthly leasing goals
Performs monthly closeout procedures including quarterly property inspection, utility billing, renewals, prospect activity, and revenue management
Community Manager Avalon of Hermitage – Nashville, TN
Brookside Properties 2007 – 2016, Greystar 2016, PeakLiving 2016 – 2018
Manage accurate and timely processing of more than $200,000 per month in current rent while maintaining fewer than 3% collection in former accounts with Zero delinquency goals met
Oversee the completion of successful turnover, ensuring resident satisfaction and budget standards.
Negotiate with suppliers/vendors for property improvement, which, in turn improves cash flow and facilitates company’s profitability
Consistently surpass monthly leasing goals
Performs monthly closeout procedures including quarterly property inspection, utility billing, renewals, prospect activity, and revenue management
Assistant Property Manager Timberlake Village] – Nashville, TN
Michaelson Realty 2005 - 2007
Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes and workflows
Oversaw completion of successful turnover, meeting resident satisfaction and budget standards
Negotiated with suppliers/vendors for property improvement
Responsible for weekly invoices, collecting rent, processing and approving applications, all tax credit paperwork guidelines, reports, marketing, and contracting/vendors
Distributed newsletters and coordinated resident functions and events.
Leasing Assistant – [Stewarts Ferry] – Nashville, TN
Fogelman Properties 2003 - 2007
Showed and leased apartments
Performed daily upkeep of show units and office work
Created and implemented marketing plans, events, and informative flyers
Monitored daily traffic and activity including follow-ups
Implemented programs and goals set by upper management
Education- Experience
Yardi /One Site
Yeildstar / Sight Plan
Rent Café / Pop card