Customer Service Manager Operations

Syed Raza Hussain

House # **-D Block D/C Unit # *

Sadat Colony Latifabad Hyderabad

Cell no.033********

E-mail: ***********@*****.***

Objectives:

To, work in such an organization in order to make proper use of my qualification to have a career growth.

Academic Qualification:

Examination Passed Year Name of Board

MBA HR 2012 University of Sindh

M.Com 2002 University of Sindh

B.Com (Hons) 2001 University of Sindh

H.S.C II 1997 Govt: Ghazali College Hyderabad

S.S.C II 1995 Allama Iqabl High school

Personal Information

Father’s Name ; Syed Wafa Hussain

Date of Birth : 10-10-1979

Nationality : Pakistani

Religion : Islam

Cnic 41303-5616724-9

WORKSHOP AND TRAINING:-

One Day Workshop on “Winning Through Superior Service” on August 21 st

2007

at Calton hotel

Experience:-

Working @ NIB Bank Ltd (Formerly PICIC Commercial Bank Ltd) since August 05, 2004 to October 15,2010 As a C.S.S. (Customer service supervisor) Grade 13 . General Banking Responsibilities

• Supervise all cash and funds transfer transaction.

• Making PO/DD/TT and their balancing as well as maintain their stocks.

• Making Call Deposit & Fixed Term Deposit.

• Issuance of Cheque Book and maintaining its record.

• Online transaction with other branches.

• ATM in charge.

• Making Weekly basis cash withdrawal and profit paid SBP Tax Chalan.

• Assist with Manager Operations to rectify Audit Objections.

• Inward & Outward clearing / intercity clearing / OBC.

• Reconcile entries with Head Office.

Sakhi Wahab Hajj Company:-

• As a Account Manager since 2010

Responsibility:-

• Maintain all Account Syestem analysis and Hajj and Umrah Customer dealing Banking Application:-

• PIBAS Plus banking System

• T24 BANKING System

• Working Proficiency with all versions of Windows & MS-Office

• Well Conversation with Internet Environment

Skills & Abilities

• Hard Work, Flexibility and fast Learning.

• Willingness to take exceedingly higher responsibilities.

• Proactive, drive & motivation to achieve excellence.

• Proficiency in use of MS Office.

Reference

• To be furnished on request

Contact this candidate