Front Desk Data Entry

Professional Summary

Skills

Work History

KIMBERLY DOMINGUEZ

Lakewood, CO 80226 720-***-**** *******************@*****.*** Organized and dependable candidate successful at managing multiple priorities with a positive attitude. History of working well in fast-paced health-related settings to provide diverse and useful services targeted on specific needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer Assistance

Problem-Solving Skills

Guest Satisfaction

Listening Skills

Providing Feedback

Time Management

Selling Skills

Event Planning

Dec 2022 - Current

Denver, CO

Wellness Coordinator

Joint Chiropractic

Manage clinic phone calls

Greet and assists patients with completion of required paperwork Educate patients on wellness offerings and services Sell wellness plan or visit packages that is best suited to patient's treatment plan according to doctor's recommendation

Complete transactions using point of sale software and ensure all patient accounts are current and accurate

Participate in marketing opportunities to help clinic build new patient counts Manage daily clinic operations including; ensuring it's clean and that inventory is stocked Manage flow of patients through clinic in organized manner Provide highest levels of customer service

Maintain highest levels of professionalism and decorum at all times Manage over 60 patients daily

May 2022 - Dec 2022

Lakewood, CO

Front Desk Associate

Massage Envy

Answering phone to schedule new guest and wellness program members for massage/facial Keeping scheduling book organized and readable with leaving notes about guests Signing up new guest for wellness program advising them benefits of monthly massage Manage 100 patients everyday

Checking laundry is completed for therapists guests Closing down clinic by closing register, cleaning rooms, and locking main doors. Asked customers questions to meet special requests. Maintained cleanliness and organization of front desk area. Performed basic daily bookkeeping tasks.

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

May 2021 - May 2022

Lakewood, CO

Beauty Advisor

Sephora

Answering phone to any customers or services and helping with any requests or questions Advise clients to apply for store credit for added benefits Greet clients, direct them, and communicate special offers Social media account manager

Stocked merchandise, clearly labeling items, and arranging according to size or color Built customer loyalty and retention by delivering excellent shopping experiences Managed efficient cash register operations

Identified skin and hair needs of customers to provide assistance in choosing best products Promoted additional products and services to increase sales numbers and revenue with diverse selection

Applied makeup and skincare products to customers following guidelines to enable testing of brand

Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario

May 2018 - Jan 2021

Lakewood, CO

Prestige Advisor/MACArtist

Ulta Beauty, Lakewood City Commons — Beauty

Use online e-learning knowledge to refresh/ memorize new products, and communicate special offers to customers

Coordinate events for makeup brands to meet sales quotas Advise customers on how to properly use products and direct them to appropriate products that fit their beauty routine

Establish positive relationships with customers by giving product advice and makeup lesson Applying 60 min makeup application and tracking sales throughout week Advise customers to apply for store credit for added benefits. Education

Languages

Self-motivated, with a strong sense of personal responsibility Developed and maintained courteous and effective working relationships Proved successful working within tight deadlines and a fast-paced environment Worked well in a team setting, providing support and guidance Applied effective time management techniques to meet tight deadlines Jun 2019 - Dec 2019

Denver, CO

Intern

Anderson Mason Dale Architects

Create wood models

Data entry of projects in websites

Organize meetings, filing cabinets, and shelving

Be at front desk answering phones,transfer/direct calls, shipping out product/important papers,welcome guests,organize food orders, and check emails for company. Maintained accurate records and documentation of projects to inform stakeholders of progress and updates

Developed and updated tracking spreadsheets for process monitoring and reporting Supported with creating project marketing materials to promote services Gathered, organized and input information into digital database Sorted and organized files, spreadsheets, and reports Expected in May 2025

Lakewood

High School Diploma

Alameda High School, Rocks Community College

CP (Career Program) ART- spent 2 years learning the business side of art-related jobs, spoke with guest speakers including architects, spent senior year completing an architecture/ interior design project.

Attending for 2 years to transfer and then move on to a 4 year college and Spanish

Native or Bilingual

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